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Automatically create or update Odoo leads from LiveChat interactions and route complex cases using Latenode's visual editor with custom Javascript, scaling affordably by paying only for execution time.
Connect Odoo and LiveChat in minutes with Latenode.
Create Odoo to LiveChat workflow
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Create a New Scenario to Connect Odoo and LiveChat
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Odoo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Odoo or LiveChat will be your first step. To do this, click "Choose an app," find Odoo or LiveChat, and select the appropriate trigger to start the scenario.
Add the Odoo Node
Select the Odoo node from the app selection panel on the right.
Odoo
Add the LiveChat Node
Next, click the plus (+) icon on the Odoo node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
Odoo
β
LiveChat
Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Odoo and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Odoo and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
β
AI Anthropic Claude 3
β
LiveChat
Trigger on Webhook
β
Odoo
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring Odoo, LiveChat, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Odoo and LiveChat integration works as expected. Depending on your setup, data should flow between Odoo and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
LiveChat + Odoo + Slack: When a new lead contacts via LiveChat, a new contact is created in Odoo, and the sales team is notified on Slack.
LiveChat + Odoo + Mailchimp: When a new user contacts via LiveChat, they are added to Odoo as a lead and then subscribed to a Mailchimp newsletter.
About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context β all visually, and without code.
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How can I connect my Odoo account to LiveChat using Latenode?
To connect your Odoo account to LiveChat on Latenode, follow these steps:
Can I automatically create Odoo leads from new LiveChat conversations?
Yes, you can! Latenode allows instant lead creation, with AI-powered data extraction to fill Odoo fields. Capture leads without manual entry, improving sales efficiency.
What types of tasks can I perform by integrating Odoo with LiveChat?
Integrating Odoo with LiveChat allows you to perform various tasks, including:
Can I use custom JavaScript functions to enhance Odoo data in Latenode?
Yes, you can. Latenode supports custom JavaScript, allowing data transformation and advanced logic to enrich Odoo data.
Are there any limitations to the Odoo and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: