How to connect Odoo and RingCentral
Create a New Scenario to Connect Odoo and RingCentral
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Odoo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Odoo or RingCentral will be your first step. To do this, click "Choose an app," find Odoo or RingCentral, and select the appropriate trigger to start the scenario.

Add the Odoo Node
Select the Odoo node from the app selection panel on the right.

Odoo
Add the RingCentral Node
Next, click the plus (+) icon on the Odoo node, select RingCentral from the list of available apps, and choose the action you need from the list of nodes within RingCentral.

Odoo
âš™

RingCentral

Authenticate RingCentral
Now, click the RingCentral node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your RingCentral settings. Authentication allows you to use RingCentral through Latenode.
Configure the Odoo and RingCentral Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Odoo and RingCentral Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
âš™
AI Anthropic Claude 3
âš™

RingCentral
Trigger on Webhook
âš™
Odoo
âš™
âš™
Iterator
âš™
Webhook response

Save and Activate the Scenario
After configuring Odoo, RingCentral, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Odoo and RingCentral integration works as expected. Depending on your setup, data should flow between Odoo and RingCentral (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Odoo and RingCentral
Odoo + RingCentral + Slack: When a new CRM lead is created in Odoo, the system initiates a RingOut call to the customer via RingCentral. Upon call completion, a message summarizing the interaction is sent to a designated Slack channel.
RingCentral + Odoo + Google Sheets: When a call ends in RingCentral, the system checks if the caller is an existing Odoo contact. If a contact is found, the call details are logged in a Google Sheet for reporting and analysis.
Odoo and RingCentral integration alternatives
About Odoo
Automate Odoo tasks like creating invoices or updating inventory based on triggers from other apps. Latenode lets you connect Odoo to your workflows without code, adding logic and routing data as needed. Integrate Odoo with marketing tools, payment gateways, or CRMs for streamlined processes using Latenode's visual, scalable platform.
Similar apps
Related categories

About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
Similar apps
Related categories
See how Latenode works
FAQ Odoo and RingCentral
How can I connect my Odoo account to RingCentral using Latenode?
To connect your Odoo account to RingCentral on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Odoo and click on "Connect".
- Authenticate your Odoo and RingCentral accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically log RingCentral calls as Odoo activities?
Yes, you can! Latenode’s visual editor simplifies this,logging calls directly. Analyze call data alongside sales for better insights and streamlined reporting.
What types of tasks can I perform by integrating Odoo with RingCentral?
Integrating Odoo with RingCentral allows you to perform various tasks, including:
- Create Odoo contacts from new RingCentral call logs.
- Send RingCentral SMS messages for Odoo order updates.
- Automatically update Odoo lead statuses based on RingCentral call outcomes.
- Trigger RingCentral calls when Odoo opportunities reach a specific stage.
- Create Odoo tasks for missed RingCentral calls.
How does Latenode handle Odoo's complex data structures?
Latenode uses no-code and JavaScript blocks to easily parse and transform Odoo data, ensuring seamless integration with RingCentral’s format.
Are there any limitations to the Odoo and RingCentral integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization might be subject to API rate limits.
- Custom Odoo modules may require custom scripting for full compatibility.
- Advanced RingCentral call analytics require a specific RingCentral plan.