Omnisend and Delighted Integration

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Automatically trigger targeted Omnisend campaigns based on Delighted survey responses. Latenode's visual editor simplifies workflow creation, while affordable execution-based pricing scales with your business. Enrich marketing with customer insights and close the feedback loop.

Swap Apps

Omnisend

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Omnisend and Delighted

Create a New Scenario to Connect Omnisend and Delighted

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Omnisend, triggered by another scenario, or executed manually (for testing purposes). In most cases, Omnisend or Delighted will be your first step. To do this, click "Choose an app," find Omnisend or Delighted, and select the appropriate trigger to start the scenario.

Add the Omnisend Node

Select the Omnisend node from the app selection panel on the right.

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Configure the Omnisend

Click on the Omnisend node to configure it. You can modify the Omnisend URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Delighted Node

Next, click the plus (+) icon on the Omnisend node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Configure the Omnisend and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Omnisend and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Omnisend, Delighted, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Omnisend and Delighted integration works as expected. Depending on your setup, data should flow between Omnisend and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Omnisend and Delighted

Delighted + Slack + Omnisend: When a new negative response is received in Delighted, a message is sent to a Slack channel. If the survey includes the user's email, search for this user in Omnisend to get more details. If not available, search by name and update their details.

Delighted + Omnisend + Google Sheets: When a new survey response is received in Delighted, get contact details in Omnisend and then track the survey response and email campaign performance by adding a new row to a Google Sheet.

Omnisend and Delighted integration alternatives

About Omnisend

Use Omnisend in Latenode to automate email & SMS marketing based on real-time data. Connect e-commerce platforms and CRMs, then trigger personalized campaigns. Stop overspending on rigid marketing tools. Latenode's visual editor and flexible logic create scalable automation at a fraction of the cost.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI โ€” all without per-step costs.

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FAQ Omnisend and Delighted

How can I connect my Omnisend account to Delighted using Latenode?

To connect your Omnisend account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Omnisend and click on "Connect".
  • Authenticate your Omnisend and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger targeted Omnisend campaigns based on Delighted survey responses?

Yes, you can! Latenode allows you to instantly trigger personalized Omnisend campaigns based on specific Delighted survey responses, ensuring timely and relevant engagement to boost customer loyalty.

What types of tasks can I perform by integrating Omnisend with Delighted?

Integrating Omnisend with Delighted allows you to perform various tasks, including:

  • Send personalized thank you emails via Omnisend for high Delighted scores.
  • Create Omnisend segments based on specific feedback received in Delighted.
  • Trigger internal notifications for negative Delighted scores via email or Slack.
  • Automatically update customer profiles in Omnisend with Delighted feedback data.
  • Analyze sentiment of Delighted responses using AI and update Omnisend segments.

How can I use custom JavaScript with my Omnisend automations on Latenode?

Latenode's JavaScript support allows you to transform Omnisend data, implement custom logic, and enrich your workflows beyond standard automation.

Are there any limitations to the Omnisend and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require custom JavaScript coding.
  • The number of tasks depends on your Latenode subscription plan.
  • Real-time updates are subject to the API limits of Omnisend and Delighted.

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