How to connect Ontraport and Userback
Create a New Scenario to Connect Ontraport and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Ontraport, triggered by another scenario, or executed manually (for testing purposes). In most cases, Ontraport or Userback will be your first step. To do this, click "Choose an app," find Ontraport or Userback, and select the appropriate trigger to start the scenario.

Add the Ontraport Node
Select the Ontraport node from the app selection panel on the right.


Ontraport

Configure the Ontraport
Click on the Ontraport node to configure it. You can modify the Ontraport URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Ontraport node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Userback

Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Ontraport and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Ontraport and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Ontraport
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Ontraport, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Ontraport and Userback integration works as expected. Depending on your setup, data should flow between Ontraport and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Ontraport and Userback
Userback + Ontraport + Slack: When new feedback is created in Userback, the automation finds the corresponding contact in Ontraport and sends a Slack notification to a designated channel.
Userback + Ontraport + Google Sheets: When new feedback is created in Userback, the automation finds the corresponding contact in Ontraport and records the feedback details and contact information in a Google Sheet for analysis.
Ontraport and Userback integration alternatives

About Ontraport
Use Ontraport with Latenode to automate marketing and sales tasks. Sync contacts, trigger campaigns, and update customer data based on actions in other apps. Build complex workflows visually, adding custom logic with JavaScript or AI for personalized experiences. Scale marketing automation affordably, paying only for execution time.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Ontraport and Userback
How can I connect my Ontraport account to Userback using Latenode?
To connect your Ontraport account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Ontraport and click on "Connect".
- Authenticate your Ontraport and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Ontraport automations from new Userback feedback?
Yes, you can! Latenode lets you instantly trigger Ontraport sequences based on new Userback submissions, allowing for personalized follow-ups. Plus, use AI blocks to analyze feedback.
What types of tasks can I perform by integrating Ontraport with Userback?
Integrating Ontraport with Userback allows you to perform various tasks, including:
- Add new Ontraport contacts from Userback feedback submissions.
- Update Ontraport contact properties based on Userback feedback scores.
- Trigger email sequences in Ontraport for specific Userback feedback types.
- Create Userback feedback items from new Ontraport contact creations.
- Analyze Userback feedback sentiment and update Ontraport fields with AI.
How secure is my Ontraport data when using the Latenode integration?
Latenode uses secure authentication protocols and encryption to protect your Ontraport data. You control all permissions and data flows within your workflows.
Are there any limitations to the Ontraport and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits from Ontraport and Userback may affect high-volume workflows.
- Custom fields in Ontraport may need specific mapping configurations.