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Automate personalized support by connecting OpenAI GPT Assistants and Intercom. Latenode's visual editor makes custom workflows simple, while affordable execution-based pricing scales with you as you automate.
Connect OpenAI GPT Assistants and Intercom in minutes with Latenode.
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Create a New Scenario to Connect OpenAI GPT Assistants and Intercom
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI GPT Assistants, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI GPT Assistants or Intercom will be your first step. To do this, click "Choose an app," find OpenAI GPT Assistants or Intercom, and select the appropriate trigger to start the scenario.
Add the OpenAI GPT Assistants Node
Select the OpenAI GPT Assistants node from the app selection panel on the right.
OpenAI GPT Assistants
Configure the OpenAI GPT Assistants
Click on the OpenAI GPT Assistants node to configure it. You can modify the OpenAI GPT Assistants URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Intercom Node
Next, click the plus (+) icon on the OpenAI GPT Assistants node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.
OpenAI GPT Assistants
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Intercom
Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the OpenAI GPT Assistants and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenAI GPT Assistants and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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OpenAI GPT Assistants
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring OpenAI GPT Assistants, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the OpenAI GPT Assistants and Intercom integration works as expected. Depending on your setup, data should flow between OpenAI GPT Assistants and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Intercom + OpenAI GPT Assistants + Slack: When a new conversation is started in Intercom, the content is sent to an OpenAI GPT Assistant for summarization. The summary is then posted to a dedicated Slack channel.
Intercom + OpenAI GPT Assistants + Google Sheets: When a new conversation is started in Intercom, the content is analyzed by an OpenAI GPT Assistant to extract key topics and sentiment. The extracted information is then logged in a Google Sheet.
About OpenAI GPT Assistants
Use OpenAI GPT Assistants within Latenode to automate complex tasks like customer support or content creation. Configure Assistants with prompts and integrate them into broader workflows. Chain them with file parsing, webhooks, or database updates for scalable, automated solutions. Benefit from Latenode's no-code flexibility and affordable execution-based pricing.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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How can I connect my OpenAI GPT Assistants account to Intercom using Latenode?
To connect your OpenAI GPT Assistants account to Intercom on Latenode, follow these steps:
Can I automatically update Intercom conversations based on assistant responses?
Yes, you can! Latenode's visual editor makes it easy to update Intercom conversations in real-time based on OpenAI GPT Assistants’ outputs, ensuring seamless support workflows.
What types of tasks can I perform by integrating OpenAI GPT Assistants with Intercom?
Integrating OpenAI GPT Assistants with Intercom allows you to perform various tasks, including:
Can I use custom prompts within my OpenAI GPT Assistants flows?
Yes, Latenode enables you to inject custom prompts directly into OpenAI GPT Assistants workflows, offering enhanced control and flexibility.
Are there any limitations to the OpenAI GPT Assistants and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: