How to connect OpenAI Responses and Agile CRM
Create a New Scenario to Connect OpenAI Responses and Agile CRM
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI Responses, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI Responses or Agile CRM will be your first step. To do this, click "Choose an app," find OpenAI Responses or Agile CRM, and select the appropriate trigger to start the scenario.

Add the OpenAI Responses Node
Select the OpenAI Responses node from the app selection panel on the right.

OpenAI Responses
Configure the OpenAI Responses
Click on the OpenAI Responses node to configure it. You can modify the OpenAI Responses URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Agile CRM Node
Next, click the plus (+) icon on the OpenAI Responses node, select Agile CRM from the list of available apps, and choose the action you need from the list of nodes within Agile CRM.

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Authenticate Agile CRM
Now, click the Agile CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Agile CRM settings. Authentication allows you to use Agile CRM through Latenode.
Configure the OpenAI Responses and Agile CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenAI Responses and Agile CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Save and Activate the Scenario
After configuring OpenAI Responses, Agile CRM, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the OpenAI Responses and Agile CRM integration works as expected. Depending on your setup, data should flow between OpenAI Responses and Agile CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenAI Responses and Agile CRM
OpenAI Responses + Agile CRM + Slack: When a new response is received from OpenAI, the flow checks if the sentiment is positive. If positive, it adds a note to the contact in Agile CRM and posts a summary of the feedback to a dedicated Slack channel.
Agile CRM + OpenAI Responses + Google Sheets: When a new event (e.g., a call) is added in Agile CRM, the transcript is sent to OpenAI Responses for sentiment analysis. The resulting sentiment score and transcript details are then logged in a Google Sheet.
OpenAI Responses and Agile CRM integration alternatives
About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results β all without code.
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About Agile CRM
Sync Agile CRM data in Latenode to automate sales workflows. Update deals, contacts, or tasks based on triggers from other apps. Enrich CRM data using AI, route leads intelligently, and build custom reports β all within visual Latenode flows. Cut CRM admin overhead and ensure data consistency.
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FAQ OpenAI Responses and Agile CRM
How can I connect my OpenAI Responses account to Agile CRM using Latenode?
To connect your OpenAI Responses account to Agile CRM on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenAI Responses and click on "Connect".
- Authenticate your OpenAI Responses and Agile CRM accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update contact details in Agile CRM using OpenAI?
Yes, you can! With Latenode, use AI to enrich CRM data based on OpenAI Responses, keeping contact information accurate and improving personalization for better engagement.
What types of tasks can I perform by integrating OpenAI Responses with Agile CRM?
Integrating OpenAI Responses with Agile CRM allows you to perform various tasks, including:
- Generate personalized email responses using OpenAI for new Agile CRM leads.
- Automatically create or update Agile CRM contacts from parsed OpenAI response data.
- Trigger follow-up tasks in Agile CRM based on sentiment analysis of OpenAI responses.
- Summarize customer feedback from OpenAI and add it as notes to Agile CRM contacts.
- Use AI to classify OpenAI responses and update custom fields in Agile CRM.
Can I use custom prompts with OpenAI Responses in Latenode?
Yes! Latenode gives you full control over prompts, letting you tailor AI outputs precisely for your Agile CRM automations, even using JavaScript.
Are there any limitations to the OpenAI Responses and Agile CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits from both OpenAI Responses and Agile CRM APIs may affect workflow speed.
- Complex prompt engineering in OpenAI may require advanced knowledge.
- Custom field updates in Agile CRM depend on API availability.