OpenAI Responses and Delighted Integration

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Automatically trigger Delighted surveys based on sentiment analysis from OpenAI Responses, ensuring feedback is targeted and relevant. Customize the workflow with JavaScript and scale affordably on Latenode.

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OpenAI Responses

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenAI Responses and Delighted

Create a New Scenario to Connect OpenAI Responses and Delighted

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI Responses, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI Responses or Delighted will be your first step. To do this, click "Choose an app," find OpenAI Responses or Delighted, and select the appropriate trigger to start the scenario.

Add the OpenAI Responses Node

Select the OpenAI Responses node from the app selection panel on the right.

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OpenAI Responses

Configure the OpenAI Responses

Click on the OpenAI Responses node to configure it. You can modify the OpenAI Responses URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect OpenAI Responses

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Run node once

Add the Delighted Node

Next, click the plus (+) icon on the OpenAI Responses node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Configure the OpenAI Responses and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the OpenAI Responses and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenAI Responses, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the OpenAI Responses and Delighted integration works as expected. Depending on your setup, data should flow between OpenAI Responses and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenAI Responses and Delighted

Delighted + Slack: When a new negative response is received in Delighted, a message is sent to a Slack channel for immediate review.

Delighted + OpenAI Responses + Google Sheets: When a new survey response is received in Delighted, the response is sent to OpenAI for analysis, and the results are logged in Google Sheets.

OpenAI Responses and Delighted integration alternatives

About OpenAI Responses

Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results – all without code.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β€” all without per-step costs.

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FAQ OpenAI Responses and Delighted

How can I connect my OpenAI Responses account to Delighted using Latenode?

To connect your OpenAI Responses account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenAI Responses and click on "Connect".
  • Authenticate your OpenAI Responses and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically trigger surveys based on AI analysis?

Yes, you can! Latenode's visual editor simplifies this. Use AI insights from OpenAI Responses to trigger Delighted surveys based on sentiment, ensuring timely feedback and improved customer satisfaction.

What types of tasks can I perform by integrating OpenAI Responses with Delighted?

Integrating OpenAI Responses with Delighted allows you to perform various tasks, including:

  • Analyze survey responses using OpenAI to identify key themes.
  • Automatically trigger follow-up surveys based on AI sentiment analysis.
  • Personalize survey questions using insights from OpenAI-generated data.
  • Summarize Delighted feedback and send it to OpenAI for deeper analysis.
  • Create reports combining OpenAI insights with Delighted survey data.

How does Latenode enhance OpenAI Responses prompt customization?

Latenode lets you dynamically adjust prompts using Delighted survey results. This ensures contextually relevant AI responses, going beyond static configurations.

Are there any limitations to the OpenAI Responses and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits of both OpenAI Responses and Delighted APIs apply.
  • Complex prompt engineering in OpenAI Responses may require coding knowledge.
  • Custom data mapping might be needed for specific Delighted survey types.

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