How to connect OpenAI Responses and Kommo
Create a New Scenario to Connect OpenAI Responses and Kommo
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI Responses, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI Responses or Kommo will be your first step. To do this, click "Choose an app," find OpenAI Responses or Kommo, and select the appropriate trigger to start the scenario.

Add the OpenAI Responses Node
Select the OpenAI Responses node from the app selection panel on the right.

OpenAI Responses
Configure the OpenAI Responses
Click on the OpenAI Responses node to configure it. You can modify the OpenAI Responses URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Kommo Node
Next, click the plus (+) icon on the OpenAI Responses node, select Kommo from the list of available apps, and choose the action you need from the list of nodes within Kommo.

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Authenticate Kommo
Now, click the Kommo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Kommo settings. Authentication allows you to use Kommo through Latenode.
Configure the OpenAI Responses and Kommo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenAI Responses and Kommo Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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OpenAI Responses
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Save and Activate the Scenario
After configuring OpenAI Responses, Kommo, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the OpenAI Responses and Kommo integration works as expected. Depending on your setup, data should flow between OpenAI Responses and Kommo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenAI Responses and Kommo
OpenAI Responses + Kommo + Slack: When OpenAI Responses receives customer feedback, it updates the corresponding contact in Kommo. Then, a notification is sent to a designated Slack channel to alert the sales team about the updated contact information.
Kommo + OpenAI Responses + Google Sheets: When a new lead is created in Kommo, OpenAI Responses generates a call summary. The summary and lead information are then logged to a Google Sheet for reporting purposes.
OpenAI Responses and Kommo integration alternatives
About OpenAI Responses
Need AI-powered text generation? Use OpenAI Responses in Latenode to automate content creation, sentiment analysis, and data enrichment directly within your workflows. Streamline tasks like generating product descriptions or classifying customer feedback. Latenode lets you chain AI tasks with other services, adding logic and routing based on results β all without code.
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About Kommo
Integrate Kommo with Latenode to automate sales processes. Trigger actions in other apps when deals change status, or create Kommo leads from form submissions. Build custom workflows with no-code tools or JavaScript, scaling your sales automation without complex coding. Use Latenode's visual editor to connect Kommo to your entire tech stack.
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See how Latenode works
FAQ OpenAI Responses and Kommo
How can I connect my OpenAI Responses account to Kommo using Latenode?
To connect your OpenAI Responses account to Kommo on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenAI Responses and click on "Connect".
- Authenticate your OpenAI Responses and Kommo accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically enrich Kommo leads using OpenAI Responses?
Yes, you can! Latenode lets you use OpenAI to analyze lead data and automatically update Kommo, saving your sales team valuable time. Leverage AI to personalize outreach.
What types of tasks can I perform by integrating OpenAI Responses with Kommo?
Integrating OpenAI Responses with Kommo allows you to perform various tasks, including:
- Generate personalized email drafts based on lead information.
- Automatically summarize customer interactions using AI.
- Create custom chatbot responses for Kommo based on OpenAI models.
- Analyze customer sentiment from Kommo conversations.
- Categorize and tag Kommo leads using OpenAI's language understanding.
How secure is my OpenAI Responses data within Latenode?
Latenode employs industry-standard encryption and security protocols to ensure your data is protected both in transit and at rest.
Are there any limitations to the OpenAI Responses and Kommo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of the OpenAI Responses API may affect large-scale automations.
- Custom field types in Kommo might require specific data transformations.
- Complex prompt engineering for OpenAI Responses may require advanced skills.