OpenAI Vision and LiveChat Integration

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Automatically analyze images sent via LiveChat with OpenAI Vision to instantly route inquiries, flag sensitive content, or provide tailored support. Latenode's visual editor and affordable pricing make this advanced AI automation accessible and scalable.

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OpenAI Vision

LiveChat

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenAI Vision and LiveChat

Create a New Scenario to Connect OpenAI Vision and LiveChat

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenAI Vision, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenAI Vision or LiveChat will be your first step. To do this, click "Choose an app," find OpenAI Vision or LiveChat, and select the appropriate trigger to start the scenario.

Add the OpenAI Vision Node

Select the OpenAI Vision node from the app selection panel on the right.

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OpenAI Vision

Configure the OpenAI Vision

Click on the OpenAI Vision node to configure it. You can modify the OpenAI Vision URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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OpenAI Vision

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Connect OpenAI Vision

Sign In

Run node once

Add the LiveChat Node

Next, click the plus (+) icon on the OpenAI Vision node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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OpenAI Vision

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LiveChat

Authenticate LiveChat

Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.

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OpenAI Vision

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LiveChat

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Connect LiveChat

Sign In

Run node once

Configure the OpenAI Vision and LiveChat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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LiveChat Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the OpenAI Vision and LiveChat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenAI Vision, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the OpenAI Vision and LiveChat integration works as expected. Depending on your setup, data should flow between OpenAI Vision and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenAI Vision and LiveChat

LiveChat + Zendesk: When a new chat is started in LiveChat, create a new ticket in Zendesk to track the conversation and any resulting issues.

LiveChat + Zendesk: When a user sends a message with an attached image in LiveChat, create a Zendesk ticket and attach the image to the ticket for review and resolution.

OpenAI Vision and LiveChat integration alternatives

About OpenAI Vision

Use OpenAI Vision in Latenode to automate image analysis tasks. Detect objects, read text, or classify images directly within your workflows. Integrate visual data with databases or trigger alerts based on image content. Latenode's visual editor and flexible integrations make it easy to add AI vision to any process. Scale automations without per-step pricing.

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

See how Latenode works

FAQ OpenAI Vision and LiveChat

How can I connect my OpenAI Vision account to LiveChat using Latenode?

To connect your OpenAI Vision account to LiveChat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenAI Vision and click on "Connect".
  • Authenticate your OpenAI Vision and LiveChat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically tag chats based on image content?

Yes, you can! Latenode lets you analyze images from LiveChat in OpenAI Vision, automatically adding relevant tags to the conversation. Save time and improve agent efficiency with AI-powered insights.

What types of tasks can I perform by integrating OpenAI Vision with LiveChat?

Integrating OpenAI Vision with LiveChat allows you to perform various tasks, including:

  • Analyzing images sent by customers to understand the context of their issues.
  • Automatically routing chats to appropriate departments based on image analysis.
  • Detecting inappropriate content in images shared by users during conversations.
  • Providing agents with real-time insights from images to resolve issues faster.
  • Generating automated responses based on the visual content shared in chats.

How accurate is OpenAI Vision’s image analysis within Latenode?

Accuracy depends on image quality and complexity. Latenode allows you to refine prompts and use custom logic to optimize results and improve reliability.

Are there any limitations to the OpenAI Vision and LiveChat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • OpenAI Vision's processing time can introduce latency in real-time chat scenarios.
  • Very low-resolution or heavily obscured images may not be accurately analyzed.
  • The integration is subject to OpenAI Vision's rate limits and usage policies.

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