How to connect OpenPhone and Basin
Create a New Scenario to Connect OpenPhone and Basin
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Basin will be your first step. To do this, click "Choose an app," find OpenPhone or Basin, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Basin Node
Next, click the plus (+) icon on the OpenPhone node, select Basin from the list of available apps, and choose the action you need from the list of nodes within Basin.

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Basin

Authenticate Basin
Now, click the Basin node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Basin settings. Authentication allows you to use Basin through Latenode.
Configure the OpenPhone and Basin Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and Basin Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Basin
Trigger on Webhook
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OpenPhone
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring OpenPhone, Basin, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and Basin integration works as expected. Depending on your setup, data should flow between OpenPhone and Basin (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and Basin
Basin + OpenPhone + Slack: When a new form is submitted in Basin, the data and a call summary from OpenPhone (triggered when a call occurs) are sent to a designated Slack channel for team review.
Basin + OpenPhone + Airtable: Save new Basin form submissions and OpenPhone call logs (triggered when a call occurs) to Airtable for consolidated data analysis and reporting.
OpenPhone and Basin integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About Basin
Use Basin inside Latenode to capture form submissions without server-side code. Connect form data to any app via REST API or Webhooks, triggering automated workflows. Validate, transform, and route data with Latenode's visual editor, enhancing lead management and data collection, and avoiding back-end setup.
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FAQ OpenPhone and Basin
How can I connect my OpenPhone account to Basin using Latenode?
To connect your OpenPhone account to Basin on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and Basin accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I save OpenPhone call data to Basin forms?
Yes, you can! With Latenode, effortlessly save OpenPhone call details directly into Basin forms. This automation streamlines data collection, providing immediate access for review and follow-up, enhancing team collaboration.
What types of tasks can I perform by integrating OpenPhone with Basin?
Integrating OpenPhone with Basin allows you to perform various tasks, including:
- Automatically log OpenPhone call details into a Basin form submission.
- Trigger OpenPhone calls when a new form is submitted in Basin.
- Update a Basin form entry with data collected during an OpenPhone call.
- Send SMS notifications via OpenPhone for new Basin form submissions.
- Create new Basin leads from OpenPhone call activity automatically.
HowsecureistheOpenPhoneintegrationwithBasinonLatenode?
Latenode uses secure authentication protocols and encrypts data to protect your OpenPhone and Basin information during integration and workflow execution.
Are there any limitations to the OpenPhone and Basin integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data from OpenPhone prior to integration is not automatically synced to Basin.
- Complex conditional logic may require custom JavaScript within Latenode.
- File attachments from OpenPhone calls are not directly transferred to Basin.