How to connect OpenPhone and Chatwork
Create a New Scenario to Connect OpenPhone and Chatwork
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Chatwork will be your first step. To do this, click "Choose an app," find OpenPhone or Chatwork, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Chatwork Node
Next, click the plus (+) icon on the OpenPhone node, select Chatwork from the list of available apps, and choose the action you need from the list of nodes within Chatwork.

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Chatwork

Authenticate Chatwork
Now, click the Chatwork node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Chatwork settings. Authentication allows you to use Chatwork through Latenode.
Configure the OpenPhone and Chatwork Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and Chatwork Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Chatwork
Trigger on Webhook
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OpenPhone
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring OpenPhone, Chatwork, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and Chatwork integration works as expected. Depending on your setup, data should flow between OpenPhone and Chatwork (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and Chatwork
OpenPhone + Chatwork + Google Sheets: This automation logs details of OpenPhone calls and Chatwork messages into a Google Sheet. When a new call is made or a new message is sent in Chatwork, a new row is added to the Google Sheet, containing relevant information about the call or message.
OpenPhone + Chatwork + Zendesk: When an OpenPhone call is missed and a Chatwork message mentions this missed call, a new Zendesk ticket is created. This ensures that customer support is aware of any missed calls that are brought up in internal communications and can take appropriate action.
OpenPhone and Chatwork integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About Chatwork
Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.
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FAQ OpenPhone and Chatwork
How can I connect my OpenPhone account to Chatwork using Latenode?
To connect your OpenPhone account to Chatwork on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and Chatwork accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically post missed OpenPhone calls to Chatwork?
Yes, using Latenode you can! Triggered by a missed call in OpenPhone, Latenode instantly posts a notification to Chatwork, ensuring your team never misses a follow-up opportunity.
What types of tasks can I perform by integrating OpenPhone with Chatwork?
Integrating OpenPhone with Chatwork allows you to perform various tasks, including:
- Send Chatwork messages for new OpenPhone voicemails.
- Create Chatwork tasks from OpenPhone call summaries using AI.
- Log OpenPhone call activity in a dedicated Chatwork group.
- Notify Chatwork channels of new OpenPhone contacts created.
- Post OpenPhone SMS messages into Chatwork for team review.
Can I use JavaScript to process OpenPhone data in Latenode?
Yes! Latenode allows you to use JavaScript to transform OpenPhone data before sending it to Chatwork, customizing the integration as needed.
Are there any limitations to the OpenPhone and Chatwork integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time call data streaming from OpenPhone to Chatwork is not supported.
- Complex data transformations may require JavaScript knowledge.
- Attachment support from OpenPhone may be limited to specific file types in Chatwork.