How to connect OpenPhone and Etsy
Create a New Scenario to Connect OpenPhone and Etsy
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Etsy will be your first step. To do this, click "Choose an app," find OpenPhone or Etsy, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Etsy Node
Next, click the plus (+) icon on the OpenPhone node, select Etsy from the list of available apps, and choose the action you need from the list of nodes within Etsy.

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Authenticate Etsy
Now, click the Etsy node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Etsy settings. Authentication allows you to use Etsy through Latenode.
Configure the OpenPhone and Etsy Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and Etsy Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Etsy
Trigger on Webhook
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OpenPhone
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring OpenPhone, Etsy, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the OpenPhone and Etsy integration works as expected. Depending on your setup, data should flow between OpenPhone and Etsy (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and Etsy
Etsy + Google Sheets + OpenPhone: When a new transaction occurs in Etsy, the details are added to a Google Sheet. Subsequently, any calls related to that customer logged in OpenPhone are also tracked in the same Google Sheet.
Etsy + OpenPhone + Slack: When a new transaction occurs on Etsy, a Slack notification is sent to the customer service channel. Also, log any calls related to the order in OpenPhone.
OpenPhone and Etsy integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About Etsy
Automate Etsy tasks within Latenode. Sync product listings, track orders, and manage customer data using visual workflows. Connect Etsy to your CRM, accounting software, or marketing platforms to streamline operations. Use Latenode's no-code tools and JavaScript blocks for custom logic and scalable, cost-effective automation.
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See how Latenode works
FAQ OpenPhone and Etsy
How can I connect my OpenPhone account to Etsy using Latenode?
To connect your OpenPhone account to Etsy on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and Etsy accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically text customers about order updates?
Yes, you can! Latenode allows you to trigger OpenPhone messages upon Etsy order status changes. Keep customers informed and improve their experience, automatically.
What types of tasks can I perform by integrating OpenPhone with Etsy?
Integrating OpenPhone with Etsy allows you to perform various tasks, including:
- Send SMS confirmations via OpenPhone upon new Etsy order creation.
- Log OpenPhone call details as notes within corresponding Etsy orders.
- Trigger automated OpenPhone messages for Etsy shipping updates.
- Create Etsy orders directly from OpenPhone call summaries using AI.
- Sync Etsy customer contact info with OpenPhone for personalized service.
How do I handle large Etsy order volumes with OpenPhone on Latenode?
Latenode's robust architecture easily scales to handle high Etsy order volumes, ensuring reliable OpenPhone automation regardless of peak demand.
Are there any limitations to the OpenPhone and Etsy integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time sync depends on API availability of both OpenPhone and Etsy.
- Complex workflows require understanding of OpenPhone and Etsy data structures.
- Rate limits on OpenPhone and Etsy APIs may affect high-volume automations.