How to connect OpenPhone and Google Dialogflow ES
Create a New Scenario to Connect OpenPhone and Google Dialogflow ES
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Google Dialogflow ES will be your first step. To do this, click "Choose an app," find OpenPhone or Google Dialogflow ES, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node
Select the OpenPhone node from the app selection panel on the right.

OpenPhone
Configure the OpenPhone
Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Google Dialogflow ES Node
Next, click the plus (+) icon on the OpenPhone node, select Google Dialogflow ES from the list of available apps, and choose the action you need from the list of nodes within Google Dialogflow ES.

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Google Dialogflow ES
Authenticate Google Dialogflow ES
Now, click the Google Dialogflow ES node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Dialogflow ES settings. Authentication allows you to use Google Dialogflow ES through Latenode.
Configure the OpenPhone and Google Dialogflow ES Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the OpenPhone and Google Dialogflow ES Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Google Dialogflow ES
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring OpenPhone, Google Dialogflow ES, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and Google Dialogflow ES integration works as expected. Depending on your setup, data should flow between OpenPhone and Google Dialogflow ES (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect OpenPhone and Google Dialogflow ES
OpenPhone + Google Dialogflow ES + Slack: When OpenPhone receives a call and Dialogflow ES fails to detect an intent (meaning it cannot answer the customer), a notification is sent to a Slack channel.
OpenPhone + Google Dialogflow ES + Google Sheets: Logs details of OpenPhone calls where Google Dialogflow ES failed to detect the intent and provide an answer, appending the data to a Google Sheet for later analysis.
OpenPhone and Google Dialogflow ES integration alternatives
About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
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About Google Dialogflow ES
Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.
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See how Latenode works
FAQ OpenPhone and Google Dialogflow ES
How can I connect my OpenPhone account to Google Dialogflow ES using Latenode?
To connect your OpenPhone account to Google Dialogflow ES on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select OpenPhone and click on "Connect".
- Authenticate your OpenPhone and Google Dialogflow ES accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update OpenPhone contacts based on Dialogflow intent?
Yes, you can! Latenode enables this with a visual editor. Automatically update contact details, tags, or custom fields in OpenPhone whenever a specific intent is recognized in Google Dialogflow ES, streamlining contact management.
What types of tasks can I perform by integrating OpenPhone with Google Dialogflow ES?
Integrating OpenPhone with Google Dialogflow ES allows you to perform various tasks, including:
- Create OpenPhone contacts from new Dialogflow ES user data.
- Send personalized SMS messages based on Dialogflow ES intent.
- Log call summaries from OpenPhone into Dialogflow ES analytics.
- Trigger OpenPhone calls based on specific Dialogflow ES events.
- Update Dialogflow ES context based on OpenPhone call status.
Can I use JavaScript within OpenPhone + Google Dialogflow ES workflows?
Absolutely! Latenode's code blocks allow you to extend your workflows with custom JavaScript logic for complex data transformations or API calls.
Are there any limitations to the OpenPhone and Google Dialogflow ES integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Dialogflow ES flows might require advanced Latenode logic.
- Real-time data processing depends on the APIs of both services.
- Handling large volumes of calls may require resource optimization.