OpenPhone and Google Vertex AI Integration

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Automatically analyze OpenPhone call transcripts using Google Vertex AI on Latenode. Extract key insights and automate follow-ups—all in one visual builder. Scale affordably using execution-based pricing and customize with JavaScript.

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OpenPhone

Google Vertex AI

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenPhone and Google Vertex AI

Create a New Scenario to Connect OpenPhone and Google Vertex AI

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Google Vertex AI will be your first step. To do this, click "Choose an app," find OpenPhone or Google Vertex AI, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node

Select the OpenPhone node from the app selection panel on the right.

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OpenPhone

Configure the OpenPhone

Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Google Vertex AI Node

Next, click the plus (+) icon on the OpenPhone node, select Google Vertex AI from the list of available apps, and choose the action you need from the list of nodes within Google Vertex AI.

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Authenticate Google Vertex AI

Now, click the Google Vertex AI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Vertex AI settings. Authentication allows you to use Google Vertex AI through Latenode.

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Configure the OpenPhone and Google Vertex AI Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Google Vertex AI Oauth 2.0

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Run node once

Set Up the OpenPhone and Google Vertex AI Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenPhone, Google Vertex AI, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the OpenPhone and Google Vertex AI integration works as expected. Depending on your setup, data should flow between OpenPhone and Google Vertex AI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenPhone and Google Vertex AI

OpenPhone + Google Vertex AI + Slack: When a new call transcript is available in OpenPhone, analyze it for sentiment using Google Vertex AI. If the sentiment is negative, send an alert to a designated Slack channel to notify a manager.

OpenPhone + Google Vertex AI + Zendesk: When a new call transcript is available in OpenPhone, summarize the transcript using Google Vertex AI. Store the summary as a comment in Zendesk to improve agents' future performance by providing context on past conversations.

OpenPhone and Google Vertex AI integration alternatives

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

About Google Vertex AI

Use Vertex AI in Latenode to build AI-powered automation. Quickly integrate machine learning models for tasks like sentiment analysis or image recognition. Automate data enrichment or content moderation workflows without complex coding. Latenode’s visual editor makes it easier to chain AI tasks and scale them reliably, paying only for the execution time of each flow.

See how Latenode works

FAQ OpenPhone and Google Vertex AI

How can I connect my OpenPhone account to Google Vertex AI using Latenode?

To connect your OpenPhone account to Google Vertex AI on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenPhone and click on "Connect".
  • Authenticate your OpenPhone and Google Vertex AI accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze OpenPhone call transcripts with Vertex AI?

Yes, you can! Latenode lets you easily automate transcript analysis via Vertex AI, extracting key insights and automatically updating your CRM. Scale your insights without code!

What types of tasks can I perform by integrating OpenPhone with Google Vertex AI?

Integrating OpenPhone with Google Vertex AI allows you to perform various tasks, including:

  • Summarizing customer support calls for quality assurance.
  • Analyzing sales calls to identify successful strategies.
  • Automatically tagging calls based on sentiment analysis.
  • Creating leads based on keywords mentioned in conversations.
  • Generating automated follow-up messages with tailored content.

Can I use JavaScript to enhance the integration?

Yes! Latenode allows you to use JavaScript blocks to customize and extend the OpenPhone and Google Vertex AI integration beyond standard features.

Are there any limitations to the OpenPhone and Google Vertex AI integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large volumes of data processing may impact execution speed.
  • Complex prompt engineering in Vertex AI may require adjustments.
  • Custom JavaScript code requires a basic understanding of the language.

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