OpenPhone and Loyverse Integration

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Automatically create Loyverse customer profiles from new OpenPhone calls or texts, centralizing customer data. Latenode's visual editor and affordable pricing make it easier to scale and customize this automation with JavaScript.

Swap Apps

OpenPhone

Loyverse

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect OpenPhone and Loyverse

Create a New Scenario to Connect OpenPhone and Loyverse

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a OpenPhone, triggered by another scenario, or executed manually (for testing purposes). In most cases, OpenPhone or Loyverse will be your first step. To do this, click "Choose an app," find OpenPhone or Loyverse, and select the appropriate trigger to start the scenario.

Add the OpenPhone Node

Select the OpenPhone node from the app selection panel on the right.

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OpenPhone

Configure the OpenPhone

Click on the OpenPhone node to configure it. You can modify the OpenPhone URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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OpenPhone

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Connect OpenPhone

Sign In
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Run node once

Add the Loyverse Node

Next, click the plus (+) icon on the OpenPhone node, select Loyverse from the list of available apps, and choose the action you need from the list of nodes within Loyverse.

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OpenPhone

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Loyverse

Authenticate Loyverse

Now, click the Loyverse node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Loyverse settings. Authentication allows you to use Loyverse through Latenode.

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Loyverse

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Connect Loyverse

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Run node once

Configure the OpenPhone and Loyverse Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Loyverse

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Loyverse Oauth 2.0

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Select an action *

Select

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The action ID

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Run node once

Set Up the OpenPhone and Loyverse Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring OpenPhone, Loyverse, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the OpenPhone and Loyverse integration works as expected. Depending on your setup, data should flow between OpenPhone and Loyverse (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect OpenPhone and Loyverse

Loyverse + OpenPhone + Slack: When Loyverse inventory is updated, the workflow checks if any item is low in stock. If a customer calls via OpenPhone and the call summary mentions the low-stock item, a notification is sent to a manager in Slack.

OpenPhone + Loyverse + Google Sheets: Every time a call occurs in OpenPhone, the flow checks if it is related to a Loyverse order based on the call summary or transcript. If it is, the call details are logged into a Google Sheet for customer service analysis.

OpenPhone and Loyverse integration alternatives

About OpenPhone

Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.

About Loyverse

Sync Loyverse sales data to your accounting or marketing tools using Latenode. Automate inventory updates based on Loyverse transactions. Trigger custom workflows for customer loyalty programs. Latenode lets you connect Loyverse data to any app without code, adding powerful automation to your POS system.

See how Latenode works

FAQ OpenPhone and Loyverse

How can I connect my OpenPhone account to Loyverse using Latenode?

To connect your OpenPhone account to Loyverse on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select OpenPhone and click on "Connect".
  • Authenticate your OpenPhone and Loyverse accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically SMS customers based on Loyverse purchases?

Yes, with Latenode! Trigger SMS messages in OpenPhone when customers make purchases in Loyverse. This allows for personalized offers and improved customer engagement, all automated.

What types of tasks can I perform by integrating OpenPhone with Loyverse?

Integrating OpenPhone with Loyverse allows you to perform various tasks, including:

  • Send thank you SMS messages after a purchase.
  • Update customer contact details in OpenPhone from Loyverse.
  • Create Loyverse customers from new OpenPhone contacts.
  • Trigger OpenPhone calls for high-value Loyverse customers.
  • Log OpenPhone call details into Loyverse customer notes.

How secure is my OpenPhone data when using Latenode?

Latenode employs robust security measures, including encryption and secure authentication, to protect your OpenPhone and Loyverse data during all integrations.

Are there any limitations to the OpenPhone and Loyverse integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data sync depends on OpenPhone and Loyverse API limits.
  • Complex data transformations may require JavaScript knowledge.
  • Integration complexity increases with workflow branching.

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