How to connect Ortto and Twilio
Create a New Scenario to Connect Ortto and Twilio
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Ortto, triggered by another scenario, or executed manually (for testing purposes). In most cases, Ortto or Twilio will be your first step. To do this, click "Choose an app," find Ortto or Twilio, and select the appropriate trigger to start the scenario.

Add the Ortto Node
Select the Ortto node from the app selection panel on the right.

Ortto
Add the Twilio Node
Next, click the plus (+) icon on the Ortto node, select Twilio from the list of available apps, and choose the action you need from the list of nodes within Twilio.

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Twilio

Authenticate Twilio
Now, click the Twilio node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Twilio settings. Authentication allows you to use Twilio through Latenode.
Configure the Ortto and Twilio Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Ortto and Twilio Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Twilio
Trigger on Webhook
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Ortto
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Ortto, Twilio, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Ortto and Twilio integration works as expected. Depending on your setup, data should flow between Ortto and Twilio (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Ortto and Twilio
Ortto + Twilio + Slack: When a new activity event occurs in Ortto (e.g., a high-value customer showing interest), send an SMS message via Twilio to that customer, and then notify the sales team in a Slack channel about the customer's activity.
Twilio + Ortto + Google Sheets: Track SMS campaign data. When a message is sent via Twilio, log the message details (recipient, body, status) in a Google Sheet. Based on message status, update the contact's profile in Ortto to reflect engagement.
Ortto and Twilio integration alternatives
About Ortto
Use Ortto in Latenode to automate personalized marketing campaigns. Trigger emails, SMS, or push notifications based on real-time data from any source. Segment users and update profiles dynamically within Latenode workflows, responding instantly to behavior. Improve engagement by connecting Ortto's segmentation to your Latenode data pipelines.
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About Twilio
Use Twilio in Latenode to automate SMS notifications or build call workflows. Send appointment reminders, track delivery status, or verify users via code. Combine Twilio with other apps in Latenode's visual editor, adding logic and AI to scale your communication automation without complex coding.
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See how Latenode works
FAQ Ortto and Twilio
How can I connect my Ortto account to Twilio using Latenode?
To connect your Ortto account to Twilio on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Ortto and click on "Connect".
- Authenticate your Ortto and Twilio accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send SMS appointment reminders from Ortto using Twilio?
Yes, easily! Latenode allows you to automate SMS reminders based on Ortto events, improving engagement with personalized messaging using advanced logic blocks.
What types of tasks can I perform by integrating Ortto with Twilio?
Integrating Ortto with Twilio allows you to perform various tasks, including:
- Send personalized SMS messages based on Ortto customer journey events.
- Create new Ortto contacts when a Twilio SMS is received.
- Update Ortto contact properties based on Twilio call data.
- Trigger Twilio SMS campaigns when Ortto segments are updated.
- Route incoming Twilio calls based on Ortto contact information.
Can I use JavaScript to customize Ortto + Twilio workflows?
Yes! Latenode allows custom JavaScript code, so you can tailor the Ortto and Twilio integration to your exact needs.
Are there any limitations to the Ortto and Twilio integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Ortto and Twilio may affect high-volume workflows.
- Complex data transformations may require advanced JavaScript knowledge.
- Real-time synchronization delays can occur depending on the workflow complexity.