How to connect Ortto and Userback
Create a New Scenario to Connect Ortto and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Ortto, triggered by another scenario, or executed manually (for testing purposes). In most cases, Ortto or Userback will be your first step. To do this, click "Choose an app," find Ortto or Userback, and select the appropriate trigger to start the scenario.

Add the Ortto Node
Select the Ortto node from the app selection panel on the right.

Ortto
Add the Userback Node
Next, click the plus (+) icon on the Ortto node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

Ortto
⚙
Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Ortto and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Ortto and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
Userback
Trigger on Webhook
⚙
Ortto
⚙
⚙
Iterator
⚙
Webhook response
Save and Activate the Scenario
After configuring Ortto, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Ortto and Userback integration works as expected. Depending on your setup, data should flow between Ortto and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Ortto and Userback
Userback + Ortto + Slack: When new feedback is created in Userback, the workflow finds the user in Ortto. Then it sends a notification in Slack about the new feedback associated with the user.
Userback + Ortto + Google Sheets: When new feedback is created in Userback, the workflow finds the user's data in Ortto and adds the feedback details along with user data to a new row in Google Sheets for tracking and analysis.
Ortto and Userback integration alternatives
About Ortto
Use Ortto in Latenode to automate personalized marketing campaigns. Trigger emails, SMS, or push notifications based on real-time data from any source. Segment users and update profiles dynamically within Latenode workflows, responding instantly to behavior. Improve engagement by connecting Ortto's segmentation to your Latenode data pipelines.
Related categories
About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
Related categories
See how Latenode works
FAQ Ortto and Userback
How can I connect my Ortto account to Userback using Latenode?
To connect your Ortto account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Ortto and click on "Connect".
- Authenticate your Ortto and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Ortto profiles based on Userback feedback?
Yes, you can! Latenode lets you use visual logic and JavaScript to parse Userback data. Keep Ortto profiles current and personalized using direct customer feedback.
What types of tasks can I perform by integrating Ortto with Userback?
Integrating Ortto with Userback allows you to perform various tasks, including:
- Triggering Ortto campaigns based on specific Userback feedback tags.
- Creating new Ortto contacts from Userback feedback submissions.
- Updating Userback tasks when corresponding Ortto deals reach key stages.
- Sending personalized thank-you notes via Ortto after positive Userback reviews.
- Segmenting Ortto audiences based on Userback feature request activity.
Can I use JavaScript to transform data between Ortto and Userback?
Yes! Latenode allows you to use JavaScript code blocks to manipulate data, providing flexible integration between Ortto and Userback’s APIs.
Are there any limitations to the Ortto and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require advanced JavaScript knowledge.
- Real-time synchronization depends on the API rate limits of both Ortto and Userback.
- The integration does not support every single field from Ortto and Userback.