PagerDuty and Acuity Scheduling Integration

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Automatically escalate urgent Acuity Scheduling conflicts to PagerDuty. Latenode's visual editor and affordable execution-based pricing simplify on-call scheduling, making incident response faster and cheaper.

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PagerDuty

Acuity Scheduling

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and Acuity Scheduling

Create a New Scenario to Connect PagerDuty and Acuity Scheduling

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Acuity Scheduling will be your first step. To do this, click "Choose an app," find PagerDuty or Acuity Scheduling, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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PagerDuty

Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Acuity Scheduling Node

Next, click the plus (+) icon on the PagerDuty node, select Acuity Scheduling from the list of available apps, and choose the action you need from the list of nodes within Acuity Scheduling.

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Authenticate Acuity Scheduling

Now, click the Acuity Scheduling node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Acuity Scheduling settings. Authentication allows you to use Acuity Scheduling through Latenode.

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Sign In

Run node once

Configure the PagerDuty and Acuity Scheduling Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Acuity Scheduling Oauth 2.0

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The action ID

Run node once

Set Up the PagerDuty and Acuity Scheduling Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring PagerDuty, Acuity Scheduling, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Acuity Scheduling integration works as expected. Depending on your setup, data should flow between PagerDuty and Acuity Scheduling (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and Acuity Scheduling

Acuity Scheduling + PagerDuty + Slack: When an appointment is canceled in Acuity Scheduling, trigger an incident in PagerDuty to alert the on-call team, and send a notification to a dedicated Slack channel.

Acuity Scheduling + PagerDuty + Google Calendar: When a new appointment is scheduled in Acuity Scheduling, trigger an incident in PagerDuty to alert the on-call personnel, and add the appointment to a shared Google Calendar.

PagerDuty and Acuity Scheduling integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About Acuity Scheduling

Automate appointment scheduling with Acuity inside Latenode. Sync appointments to calendars, send reminders, and update CRMs automatically. Ditch manual data entry and build custom workflows using Latenode’s visual editor and API-first design. Scale your scheduling processes without code or per-step pricing limits.

See how Latenode works

FAQ PagerDuty and Acuity Scheduling

How can I connect my PagerDuty account to Acuity Scheduling using Latenode?

To connect your PagerDuty account to Acuity Scheduling on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and Acuity Scheduling accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically escalate critical appointments via PagerDuty?

Yes, with Latenode you can! Trigger PagerDuty incidents based on Acuity Scheduling events to instantly notify on-call personnel about urgent or high-priority appointments.

What types of tasks can I perform by integrating PagerDuty with Acuity Scheduling?

Integrating PagerDuty with Acuity Scheduling allows you to perform various tasks, including:

  • Create PagerDuty incidents for canceled Acuity Scheduling appointments.
  • Automatically acknowledge incidents when appointments are rescheduled.
  • Trigger on-call notifications for VIP client appointment bookings.
  • Send reminders to clients and escalate if no confirmation is received.
  • Generate reports on appointment-related incidents for trend analysis.

HowdoesLatenode'svisualworkflowbuilderhelpinthisintegration?

Latenode's visual editor simplifies creating complex logic for event-driven alerts, connecting PagerDuty and Acuity Scheduling without code, improving responsiveness.

Are there any limitations to the PagerDuty and Acuity Scheduling integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex logic may require some JavaScript knowledge.
  • Rate limits of the PagerDuty and Acuity Scheduling APIs apply.
  • Custom field mappings might need manual configuration.

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