How to connect PagerDuty and Amazon SNS
Create a New Scenario to Connect PagerDuty and Amazon SNS
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Amazon SNS will be your first step. To do this, click "Choose an app," find PagerDuty or Amazon SNS, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

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Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Amazon SNS Node
Next, click the plus (+) icon on the PagerDuty node, select Amazon SNS from the list of available apps, and choose the action you need from the list of nodes within Amazon SNS.

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Authenticate Amazon SNS
Now, click the Amazon SNS node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Amazon SNS settings. Authentication allows you to use Amazon SNS through Latenode.
Configure the PagerDuty and Amazon SNS Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Amazon SNS Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring PagerDuty, Amazon SNS, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Amazon SNS integration works as expected. Depending on your setup, data should flow between PagerDuty and Amazon SNS (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Amazon SNS
PagerDuty + Amazon SNS + Slack: When a new or updated incident occurs in PagerDuty, the details are sent as an SMS message via Amazon SNS and a notification is posted to a designated Slack channel to alert the on-call team.
Amazon SNS + PagerDuty + Email: When a new topic message is received by Amazon SNS, a corresponding incident is created in PagerDuty. If the incident is not acknowledged within a specified time, an email is sent to escalate the issue.
PagerDuty and Amazon SNS integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Amazon SNS
Use Amazon SNS in Latenode to build automated notification systems. Trigger SMS, email, or push notifications based on events in your workflows. Centralize alerts across apps and avoid missing critical updates. Combine with Latenode's no-code tools and JavaScript for customized routing and content based on real-time data.
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FAQ PagerDuty and Amazon SNS
How can I connect my PagerDuty account to Amazon SNS using Latenode?
To connect your PagerDuty account to Amazon SNS on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Amazon SNS accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically escalate critical PagerDuty incidents via Amazon SNS?
Yes, using Latenode! Automate escalation to different channels (SMS, email) via Amazon SNS when PagerDuty incidents meet specific criteria. Latenode's advanced logic ensures timely notifications.
What types of tasks can I perform by integrating PagerDuty with Amazon SNS?
Integrating PagerDuty with Amazon SNS allows you to perform various tasks, including:
- Send SMS notifications for high-priority PagerDuty incidents using Amazon SNS.
- Create customized Amazon SNS messages based on PagerDuty incident details.
- Automatically subscribe new PagerDuty users to relevant Amazon SNS topics.
- Log PagerDuty incident updates to an Amazon SNS topic for auditing.
- Trigger serverless functions via Amazon SNS when a PagerDuty incident is acknowledged.
HowcanIcustomizePagerDutyincidentnotificationsinLatenodeusingAmazonSNS?
Latenode’s no-code editor lets you define custom message templates for Amazon SNS, triggered by PagerDuty incidents, ensuring relevant information reaches the right people.
Are there any limitations to the PagerDuty and Amazon SNS integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by PagerDuty and Amazon SNS may affect high-volume workflows.
- Complex data transformations may require JavaScript knowledge.
- Error handling requires careful configuration within Latenode.