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Automatically create Bigin by Zoho CRM contacts from PagerDuty incidents, ensuring timely follow-up. Latenode’s visual editor simplifies complex workflows while JavaScript support adds customization, plus affordable execution-based pricing.
Connect PagerDuty and Bigin by Zoho CRM in minutes with Latenode.
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Create a New Scenario to Connect PagerDuty and Bigin by Zoho CRM
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find PagerDuty or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.
Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.
PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bigin by Zoho CRM Node
Next, click the plus (+) icon on the PagerDuty node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.
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Bigin by Zoho CRM
Authenticate Bigin by Zoho CRM
Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.
Configure the PagerDuty and Bigin by Zoho CRM Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Bigin by Zoho CRM Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Bigin by Zoho CRM
Trigger on Webhook
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PagerDuty
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring PagerDuty, Bigin by Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between PagerDuty and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
PagerDuty + Slack + Bigin by Zoho CRM: When a PagerDuty incident is resolved, a summary message is sent to a dedicated Slack channel. The message includes information about the incident and can be used to keep the sales team informed.
Bigin by Zoho CRM + Zoho Desk + PagerDuty: When a deal in Bigin by Zoho CRM reaches a critical stage, the automation checks for recent activity in Zoho Desk. If no recent activity is found, a high-priority incident is created in PagerDuty to alert the team.
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Bigin by Zoho CRM
Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.
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How can I connect my PagerDuty account to Bigin by Zoho CRM using Latenode?
To connect your PagerDuty account to Bigin by Zoho CRM on Latenode, follow these steps:
Can I automatically create Bigin contacts from new PagerDuty incidents?
Yes, you can. Latenode allows seamless creation of Bigin contacts, enriching your CRM data and improving response tracking. Customize the contact fields using our no-code editor.
What types of tasks can I perform by integrating PagerDuty with Bigin by Zoho CRM?
Integrating PagerDuty with Bigin by Zoho CRM allows you to perform various tasks, including:
Can I use JavaScript to customize PagerDuty incident data in Latenode?
Yes, use JavaScript blocks to transform and enrich PagerDuty incident data before updating Bigin, enabling complex data handling and custom logic.
Are there any limitations to the PagerDuty and Bigin by Zoho CRM integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: