How to connect PagerDuty and Box
Create a New Scenario to Connect PagerDuty and Box
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Box will be your first step. To do this, click "Choose an app," find PagerDuty or Box, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Box Node
Next, click the plus (+) icon on the PagerDuty node, select Box from the list of available apps, and choose the action you need from the list of nodes within Box.

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Authenticate Box
Now, click the Box node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Box settings. Authentication allows you to use Box through Latenode.
Configure the PagerDuty and Box Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Box Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Box
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring PagerDuty, Box, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Box integration works as expected. Depending on your setup, data should flow between PagerDuty and Box (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Box
PagerDuty + Box + Slack: When a PagerDuty incident is resolved, the associated incident report (assumed to be stored in Box) is automatically shared to a dedicated Slack channel to keep the team informed.
Box + PagerDuty + Microsoft Teams: When a new file is uploaded to a specific folder in Box (assumed to contain critical files), a high-priority incident is triggered in PagerDuty and a notification is sent to the IT team in Microsoft Teams.
PagerDuty and Box integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Box
Automate Box file management within Latenode workflows. Trigger actions based on file uploads, updates, or deletions. Streamline content workflows: automatically process files, extract data, and route them to other apps like CRMs or databases. Use Latenode’s visual editor to build flexible, scalable solutions without code, and reduce manual file handling.
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See how Latenode works
FAQ PagerDuty and Box
How can I connect my PagerDuty account to Box using Latenode?
To connect your PagerDuty account to Box on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Box accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I archive PagerDuty incidents in Box automatically?
Yes, you can! Latenode lets you archive resolved PagerDuty incidents to Box. Automatically back up vital data for compliance and analysis without manual work.
What types of tasks can I perform by integrating PagerDuty with Box?
Integrating PagerDuty with Box allows you to perform various tasks, including:
- Automatically upload incident reports to Box after resolution.
- Create a Box folder for each new PagerDuty incident.
- Share incident-related files from Box with PagerDuty responders.
- Trigger PagerDuty incidents based on new files added to Box.
- Back up PagerDuty schedules and escalations to Box.
What PagerDuty actions trigger workflows in Latenode?
Latenode triggers workflows from PagerDuty incidents, escalations, and user events. Automate tasks when these events happen with no-code.
Are there any limitations to the PagerDuty and Box integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large file transfers from PagerDuty may impact workflow speed.
- Real-time data synchronization depends on API availability.
- Custom JavaScript code requires advanced user knowledge.