PagerDuty and Cloze Integration

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Connect PagerDuty alerts to Cloze for immediate CRM updates. Latenode's visual editor makes it easier than ever to trigger workflows, while affordable pricing ensures even high-volume alerts are handled without breaking the bank. Enrich your sales insights instantly.

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PagerDuty

Cloze

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and Cloze

Create a New Scenario to Connect PagerDuty and Cloze

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Cloze will be your first step. To do this, click "Choose an app," find PagerDuty or Cloze, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Cloze Node

Next, click the plus (+) icon on the PagerDuty node, select Cloze from the list of available apps, and choose the action you need from the list of nodes within Cloze.

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Authenticate Cloze

Now, click the Cloze node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Cloze settings. Authentication allows you to use Cloze through Latenode.

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Configure the PagerDuty and Cloze Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the PagerDuty and Cloze Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring PagerDuty, Cloze, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the PagerDuty and Cloze integration works as expected. Depending on your setup, data should flow between PagerDuty and Cloze (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and Cloze

PagerDuty + Cloze + Slack: When a PagerDuty incident is resolved, find the related contact in Cloze and update their record with a communication record. Then, notify the team in Slack about the incident resolution and the contact update.

Cloze + PagerDuty + Microsoft Teams: When a Cloze contact reports an issue, create a new incident in PagerDuty. Subsequently, post a message to a specified Microsoft Teams channel to inform the relevant team about the newly created incident.

PagerDuty and Cloze integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About Cloze

Use Cloze in Latenode to automate your CRM and sales processes. Automatically update records, trigger follow-ups, and generate reports based on real-time data. Integrate Cloze with other apps like email, calendars, and databases using Latenode's visual editor. Customize flows with JavaScript or AI for advanced lead qualification and faster deal closing.

See how Latenode works

FAQ PagerDuty and Cloze

How can I connect my PagerDuty account to Cloze using Latenode?

To connect your PagerDuty account to Cloze on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and Cloze accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Cloze tasks upon PagerDuty incident creation?

Yes, using Latenode, automatically create Cloze tasks when PagerDuty incidents occur. This proactive approach keeps sales informed and improves response efficiency.

What types of tasks can I perform by integrating PagerDuty with Cloze?

Integrating PagerDuty with Cloze allows you to perform various tasks, including:

  • Create a new Cloze contact from a PagerDuty incident responder.
  • Update a Cloze opportunity stage when a PagerDuty incident is resolved.
  • Send a Cloze email to a customer when a related PagerDuty alert is triggered.
  • Log PagerDuty incident details as notes within a Cloze contact's profile.
  • Trigger a Cloze workflow to notify sales team of high-priority PagerDuty alerts.

Can I customize incident alerts before routing them to Cloze?

Yes, Latenode allows filtering and formatting PagerDuty alerts via JavaScript or AI before sending data to Cloze for customized workflows.

Are there any limitations to the PagerDuty and Cloze integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript code.
  • Real-time synchronization depends on the API rate limits of both services.
  • Initial setup requires understanding of PagerDuty and Cloze data structures.

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