How to connect PagerDuty and HighLevel
Create a New Scenario to Connect PagerDuty and HighLevel
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or HighLevel will be your first step. To do this, click "Choose an app," find PagerDuty or HighLevel, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the HighLevel Node
Next, click the plus (+) icon on the PagerDuty node, select HighLevel from the list of available apps, and choose the action you need from the list of nodes within HighLevel.

PagerDuty
β
HighLevel
Authenticate HighLevel
Now, click the HighLevel node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your HighLevel settings. Authentication allows you to use HighLevel through Latenode.
Configure the PagerDuty and HighLevel Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and HighLevel Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
β
AI Anthropic Claude 3
β
HighLevel
Trigger on Webhook
β
PagerDuty
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring PagerDuty, HighLevel, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and HighLevel integration works as expected. Depending on your setup, data should flow between PagerDuty and HighLevel (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and HighLevel
PagerDuty + HighLevel + Slack: When a new or updated incident occurs in PagerDuty, retrieve the contact details from HighLevel and send a message to a designated Slack channel with the incident summary and contact information.
HighLevel + PagerDuty + Twilio: When a HighLevel contact triggers a message event, create a PagerDuty incident and send a SMS message via Twilio to notify the assigned contact about the critical issue.
PagerDuty and HighLevel integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
Similar apps
Related categories
About HighLevel
Use HighLevel with Latenode to automate marketing and sales tasks. Sync leads, trigger follow-ups, and manage campaigns within visual workflows. Connect HighLevel to other apps, enrich data with AI, and scale operations without complex coding. Latenode offers flexible automation at a predictable cost.
Related categories
See how Latenode works
FAQ PagerDuty and HighLevel
How can I connect my PagerDuty account to HighLevel using Latenode?
To connect your PagerDuty account to HighLevel on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and HighLevel accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update HighLevel contacts from PagerDuty incidents?
Yes, you can. Latenode's visual editor simplifies this, ensuring HighLevel contacts are always current based on PagerDuty incident data, improving customer communication during critical events.
What types of tasks can I perform by integrating PagerDuty with HighLevel?
Integrating PagerDuty with HighLevel allows you to perform various tasks, including:
- Create HighLevel tasks when a new PagerDuty incident is triggered.
- Send SMS notifications via HighLevel when a PagerDuty incident escalates.
- Update HighLevel contact information with PagerDuty incident details.
- Close HighLevel opportunities automatically upon PagerDuty incident resolution.
- Log PagerDuty incident data in HighLevel custom fields for reporting.
How do I handle complex logic between PagerDuty and HighLevel in Latenode?
Latenode allows you to use JavaScript code blocks to implement custom logic between PagerDuty and HighLevel beyond simple data transfer, enabling adaptable automation.
Are there any limitations to the PagerDuty and HighLevel integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time synchronization depends on the APIs of PagerDuty and HighLevel.
- Complex data transformations might require custom JavaScript coding.
- Historical data migration between the two platforms is not directly supported.