How to connect PagerDuty and Klaviyo
Create a New Scenario to Connect PagerDuty and Klaviyo
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Klaviyo will be your first step. To do this, click "Choose an app," find PagerDuty or Klaviyo, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Klaviyo Node
Next, click the plus (+) icon on the PagerDuty node, select Klaviyo from the list of available apps, and choose the action you need from the list of nodes within Klaviyo.

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Authenticate Klaviyo
Now, click the Klaviyo node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Klaviyo settings. Authentication allows you to use Klaviyo through Latenode.
Configure the PagerDuty and Klaviyo Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Klaviyo Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring PagerDuty, Klaviyo, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Klaviyo integration works as expected. Depending on your setup, data should flow between PagerDuty and Klaviyo (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Klaviyo
PagerDuty + Klaviyo + Slack: When a new incident is created in PagerDuty, the flow adds the impacted users' profiles to a specific Klaviyo segment and sends a notification to a designated Slack channel to inform the team.
Klaviyo + PagerDuty + Shopify: When a high cart abandonment event is detected in Klaviyo, a new incident is created in PagerDuty. The flow then checks for recent orders in Shopify related to the abandoning customer to assess the situation.
PagerDuty and Klaviyo integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Klaviyo
Use Klaviyo in Latenode to automate email marketing based on real-time triggers. Sync customer data, personalize campaigns, and track results within automated workflows. Connect Klaviyo to other apps like CRMs or payment gateways. Run automations without per-step cost limits, scale email personalization, and use AI to improve campaign targeting.
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See how Latenode works
FAQ PagerDuty and Klaviyo
How can I connect my PagerDuty account to Klaviyo using Latenode?
To connect your PagerDuty account to Klaviyo on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Klaviyo accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Klaviyo emails based on PagerDuty incidents?
Yes, you can! Latenode lets you instantly trigger targeted Klaviyo emails when PagerDuty incidents occur, offering real-time customer communication and automated follow-up based on operational events.
What types of tasks can I perform by integrating PagerDuty with Klaviyo?
Integrating PagerDuty with Klaviyo allows you to perform various tasks, including:
- Automatically sending email updates on high-priority PagerDuty incidents.
- Creating new Klaviyo profiles for PagerDuty users upon incident creation.
- Segmenting Klaviyo lists based on PagerDuty on-call schedules.
- Triggering internal notifications in Klaviyo for major PagerDuty outages.
- Pausing Klaviyo campaigns when critical incidents are acknowledged in PagerDuty.
How easily can I customize my PagerDuty workflows in Latenode?
Latenode offers a visual editor, JavaScript support, and AI tools, letting you fully customize PagerDuty workflows without complex coding for maximum flexibility.
Are there any limitations to the PagerDuty and Klaviyo integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data from PagerDuty prior to integration is not automatically synced to Klaviyo.
- Complex conditional logic may require some JavaScript coding within Latenode.
- The number of API calls to PagerDuty and Klaviyo is subject to their respective rate limits.