How to connect PagerDuty and Mailhook
Create a New Scenario to Connect PagerDuty and Mailhook
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Mailhook will be your first step. To do this, click "Choose an app," find PagerDuty or Mailhook, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

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Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Mailhook Node
Next, click the plus (+) icon on the PagerDuty node, select Mailhook from the list of available apps, and choose the action you need from the list of nodes within Mailhook.

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Authenticate Mailhook
Now, click the Mailhook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Mailhook settings. Authentication allows you to use Mailhook through Latenode.
Configure the PagerDuty and Mailhook Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Mailhook Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring PagerDuty, Mailhook, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Mailhook integration works as expected. Depending on your setup, data should flow between PagerDuty and Mailhook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Mailhook
PagerDuty + Mailhook + Slack: When a new or updated incident occurs in PagerDuty, Mailhook receives the incident details. Then, Slack sends a message to a specified channel to notify the team.
Mailhook + PagerDuty + Microsoft Teams: Upon receiving an email via Mailhook, the email content is parsed. If the content matches predefined criteria, a new incident is triggered in PagerDuty, and a notification is sent to a Microsoft Teams channel.
PagerDuty and Mailhook integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Mailhook
Use Mailhook in Latenode to instantly capture incoming emails and parse their contents into usable data. Trigger workflows on specific email events, like form submissions or order confirmations. Route parsed data to other apps, databases, or AI models for advanced processing. Automate email handling without code and scale as needed.
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See how Latenode works
FAQ PagerDuty and Mailhook
How can I connect my PagerDuty account to Mailhook using Latenode?
To connect your PagerDuty account to Mailhook on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Mailhook accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger PagerDuty incidents from parsed Mailhook email data?
Yes, with Latenode! Parse email content with no-code tools or AI, then trigger incidents based on keywords or urgency. Improve response times and ensure critical issues are addressed promptly.
What types of tasks can I perform by integrating PagerDuty with Mailhook?
Integrating PagerDuty with Mailhook allows you to perform various tasks, including:
- Automatically create PagerDuty incidents from specific incoming emails.
- Send email summaries of PagerDuty incidents to stakeholders.
- Update PagerDuty incident status based on email replies.
- Archive email notifications related to resolved PagerDuty incidents.
- Trigger custom workflows based on PagerDuty incident escalations.
How do I manage PagerDuty authentication credentials within Latenode?
Latenode securely stores your PagerDuty credentials. Manage them in the integrations settings, revoking access or reconnecting at any time.
Are there any limitations to the PagerDuty and Mailhook integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex email parsing may require JavaScript knowledge.
- High email volumes might impact workflow execution speed.
- Rate limits from PagerDuty and Mailhook still apply.