PagerDuty and Missive Integration

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Connect PagerDuty alerts to Missive for streamlined team-wide incident response. Latenode's visual editor makes custom escalation paths easy, while affordable execution-based pricing allows you to scale intelligently.

Swap Apps

PagerDuty

Missive

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect PagerDuty and Missive

Create a New Scenario to Connect PagerDuty and Missive

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Missive will be your first step. To do this, click "Choose an app," find PagerDuty or Missive, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node

Select the PagerDuty node from the app selection panel on the right.

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PagerDuty

Configure the PagerDuty

Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect PagerDuty

Sign In

Run node once

Add the Missive Node

Next, click the plus (+) icon on the PagerDuty node, select Missive from the list of available apps, and choose the action you need from the list of nodes within Missive.

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PagerDuty

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Missive

Authenticate Missive

Now, click the Missive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Missive settings. Authentication allows you to use Missive through Latenode.

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PagerDuty

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Missive

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Configure the PagerDuty and Missive Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Missive Oauth 2.0

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The action ID

Run node once

Set Up the PagerDuty and Missive Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring PagerDuty, Missive, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the PagerDuty and Missive integration works as expected. Depending on your setup, data should flow between PagerDuty and Missive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect PagerDuty and Missive

PagerDuty + Missive + Slack: When a new or updated incident occurs in PagerDuty, a message is sent to a specified Missive conversation, and a notification is posted in a dedicated Slack channel to alert the team.

Missive + PagerDuty + Microsoft Teams: When a new message is posted to a Missive conversation, the flow checks if it indicates a critical issue (requires custom logic). If so, a PagerDuty incident is triggered, and relevant engineers are notified via a Microsoft Teams channel message.

PagerDuty and Missive integration alternatives

About PagerDuty

Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.

About Missive

Centralize team comms in Missive and automate actions via Latenode. Monitor email, social media, and SMS, then trigger workflows based on content or sender. Automatically create tasks, update records, or send alerts. Use Latenode's visual editor and scripting for custom rules and integrations, eliminating manual triage and speeding responses.

See how Latenode works

FAQ PagerDuty and Missive

How can I connect my PagerDuty account to Missive using Latenode?

To connect your PagerDuty account to Missive on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select PagerDuty and click on "Connect".
  • Authenticate your PagerDuty and Missive accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get Missive alerts for high-priority PagerDuty incidents?

Yes, you can! Latenode's flexible workflow builder allows you to trigger Missive messages based on PagerDuty incident severity, ensuring your team sees critical alerts instantly. This speeds up response times.

What types of tasks can I perform by integrating PagerDuty with Missive?

Integrating PagerDuty with Missive allows you to perform various tasks, including:

  • Automatically create Missive conversations from new PagerDuty incidents.
  • Post updates to a Missive channel when a PagerDuty incident is acknowledged.
  • Send a Missive message when a PagerDuty incident is resolved.
  • Trigger PagerDuty incident creation directly from a Missive conversation.
  • Escalate PagerDuty incidents via Missive based on custom rules.

How can I filter PagerDuty alerts before sending to Missive?

Use Latenode’s conditional logic blocks to filter PagerDuty alerts based on severity, service, or other criteria before sending notifications to Missive, reducing noise.

Are there any limitations to the PagerDuty and Missive integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex conditional logic might require some JavaScript knowledge.
  • Rate limits imposed by PagerDuty and Missive APIs can affect performance at high volumes.
  • Initial setup requires understanding of both PagerDuty and Missive concepts.

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