Best integrations for PagerDuty 2025
These integrations help you connect PagerDuty for incident resolution and streamlined communication.
Jira
Automatically create Jira issues from PagerDuty incidents. Link incidents directly to existing projects. Update issues based on incident status changes in PagerDuty. This ensures proper tracking and resolution workflows.
Slack
Receive PagerDuty alerts directly in Slack channels. Acknowledge incidents or reassign them without leaving Slack. Automate status updates and keep stakeholders informed. Improve response times and team collaboration.
Microsoft Teams
Send PagerDuty notifications to specific Teams channels. Route alerts based on incident severity or team assignment. Let users acknowledge or resolve incidents from within Teams. Reduce context switching and resolve problems faster.
Salesforce
Create PagerDuty incidents from Salesforce cases. Associate incidents with customer records for better context. Update cases with incident resolution details. Provide faster support and improve customer satisfaction.
Datadog
Trigger PagerDuty incidents based on Datadog monitor alerts. Include detailed metrics and graphs in incident notifications. Automate incident creation for critical system performance issues. Speed up diagnosis and remediation.
New Relic
Send alerts from New Relic directly to PagerDuty. Route alerts to the appropriate on-call teams. Attach performance data and context to each incident. Resolve application performance issues quickly and reliably.
AWS CloudWatch
Configure AWS CloudWatch to automatically open incidents. Use metric thresholds to identify and alert on issues. Notify appropriate teams based on the affected AWS service. Ensure reliable performance of cloud infrastructure.
Google Calendar
Update Google Calendar based on on-call schedules in PagerDuty. Sync team availability across platforms. Automate scheduling updates and avoid conflicts. Ensure proper coverage for critical incidents.
ServiceNow
Generate ServiceNow incidents from PagerDuty alerts. Keep both systems synchronized with status updates. Use PagerDuty for escalation and ServiceNow for resolution tracking. Support IT service management workflows.
Zendesk
Create PagerDuty incidents directly from Zendesk tickets. Provide support teams with automated incident escalation. Update Zendesk tickets with incident resolution details. Improve support agent and customer experiences.