Paperform and Userback Integration

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Automatically send user feedback from Paperform submissions directly to Userback for streamlined issue tracking. Latenode's visual editor and affordable pricing make collecting and acting on user insights easier than ever, and you can customize every step with JavaScript for total control.

Swap Apps

Paperform

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Paperform and Userback

Create a New Scenario to Connect Paperform and Userback

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Paperform, triggered by another scenario, or executed manually (for testing purposes). In most cases, Paperform or Userback will be your first step. To do this, click "Choose an app," find Paperform or Userback, and select the appropriate trigger to start the scenario.

Add the Paperform Node

Select the Paperform node from the app selection panel on the right.

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Paperform

Configure the Paperform

Click on the Paperform node to configure it. You can modify the Paperform URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Userback Node

Next, click the plus (+) icon on the Paperform node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Configure the Paperform and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Paperform and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Paperform, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Paperform and Userback integration works as expected. Depending on your setup, data should flow between Paperform and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Paperform and Userback

Paperform + Userback + Slack: When a new form submission is received in Paperform, a feedback ticket is created in Userback, and a message is sent to a Slack channel to notify the team.

Userback + Paperform + Google Sheets: When new feedback is created in Userback, the details, along with associated Paperform submission data (if available), are added as a new row in Google Sheets.

Paperform and Userback integration alternatives

About Paperform

Automate form data handling with Paperform and Latenode. Collect responses and trigger follow-up actions: add leads to your CRM, create tasks in project management tools, or generate personalized documents. Latenode lets you process Paperform submissions with flexible logic, AI, and direct API integrations to scale your workflows without code.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Paperform and Userback

How can I connect my Paperform account to Userback using Latenode?

To connect your Paperform account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Paperform and click on "Connect".
  • Authenticate your Paperform and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Userback feedback items from Paperform submissions?

Yes, you can! Latenode allows you to automatically trigger Userback feedback creation when a Paperform is submitted. This helps collect user feedback efficiently and respond quickly, using Latenode's visual workflow.

What types of tasks can I perform by integrating Paperform with Userback?

Integrating Paperform with Userback allows you to perform various tasks, including:

  • Create new Userback feedback items based on Paperform submissions.
  • Update Userback feedback status when a Paperform entry is updated.
  • Send custom notifications to Userback when new forms are submitted.
  • Automatically tag Userback feedback based on Paperform answers.
  • Trigger personalized email sequences after feedback via Paperform is received.

How do I handle errors when integrating Paperform in Latenode?

Latenode provides robust error handling, logging failed Paperform events and providing options for automated retries or notifications upon failure.

Are there any limitations to the Paperform and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex conditional logic in Paperform may require custom JavaScript for full integration.
  • Rate limits imposed by Paperform and Userback APIs still apply through Latenode.
  • File uploads from Paperform to Userback may require additional processing.

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