Pipefy and Delighted Integration

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Automatically trigger Delighted surveys after key Pipefy workflow stages, then use Latenode's visual editor to analyze feedback and update Pipefy records. This closes the loop faster with affordable, usage-based pricing.

Swap Apps

Pipefy

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Pipefy and Delighted

Create a New Scenario to Connect Pipefy and Delighted

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Pipefy, triggered by another scenario, or executed manually (for testing purposes). In most cases, Pipefy or Delighted will be your first step. To do this, click "Choose an app," find Pipefy or Delighted, and select the appropriate trigger to start the scenario.

Add the Pipefy Node

Select the Pipefy node from the app selection panel on the right.

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Pipefy

Configure the Pipefy

Click on the Pipefy node to configure it. You can modify the Pipefy URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Pipefy

Sign In
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Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Pipefy node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Run node once

Configure the Pipefy and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

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Run node once

Set Up the Pipefy and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Pipefy, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Pipefy and Delighted integration works as expected. Depending on your setup, data should flow between Pipefy and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Pipefy and Delighted

Delighted + Pipefy + Slack: When a new negative response is received in Delighted, retrieve the associated card in Pipefy and notify the project team in Slack to investigate workflow bottlenecks.

Delighted + Pipefy + Google Sheets: Capture new survey responses from Delighted and link them to corresponding projects identified in Pipefy. Then, add the combined data as a new row in a Google Sheet for tracking and trend analysis.

Pipefy and Delighted integration alternatives

About Pipefy

Orchestrate Pipefy process management inside Latenode for end-to-end automation. Trigger flows on card changes, create new cards from external data, and sync Pipefy data with other apps. Bypass manual updates and build complex workflows using visual tools, code, or AI β€” without step limits or vendor lock-in.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β€” all without per-step costs.

See how Latenode works

FAQ Pipefy and Delighted

How can I connect my Pipefy account to Delighted using Latenode?

To connect your Pipefy account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Pipefy and click on "Connect".
  • Authenticate your Pipefy and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys based on Pipefy pipeline stages?

Yes, you can! Use Latenode to trigger Delighted surveys when a Pipefy card reaches a specific stage, automatically gathering feedback at key project milestones.

What types of tasks can I perform by integrating Pipefy with Delighted?

Integrating Pipefy with Delighted allows you to perform various tasks, including:

  • Automatically send customer satisfaction surveys after a Pipefy card is marked as complete.
  • Update Pipefy cards with customer feedback scores received from Delighted surveys.
  • Create new Pipefy cards for negative feedback received through Delighted.
  • Track survey response rates and scores within Pipefy dashboards.
  • Send personalized thank you notes via Delighted based on positive Pipefy project outcomes.

How can Latenode help me scale my Pipefy automations?

Latenode's robust infrastructure allows you to process large volumes of Pipefy data and survey responses without performance bottlenecks.

Are there any limitations to the Pipefy and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript code.
  • Delighted's API rate limits apply to survey sending frequency.
  • Historical data synchronization requires manual configuration.

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