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Automatically trigger Delighted surveys after successful Postmark email delivery to gauge customer satisfaction. Latenode's affordable pricing lets you scale feedback loops, while no-code tools make custom logic easy to implement for nuanced follow-ups.
Connect Postmark and Delighted in minutes with Latenode.
Create Postmark to Delighted workflow
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Create a New Scenario to Connect Postmark and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Postmark, triggered by another scenario, or executed manually (for testing purposes). In most cases, Postmark or Delighted will be your first step. To do this, click "Choose an app," find Postmark or Delighted, and select the appropriate trigger to start the scenario.
Add the Postmark Node
Select the Postmark node from the app selection panel on the right.
Postmark
Configure the Postmark
Click on the Postmark node to configure it. You can modify the Postmark URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Postmark node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Postmark
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Postmark and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Postmark and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Postmark
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Postmark, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Postmark and Delighted integration works as expected. Depending on your setup, data should flow between Postmark and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Slack + Postmark: When a customer submits a low score in Delighted, a message containing the review and customer information is sent to a designated Slack channel. Subsequently, an email is sent via Postmark to alert the support team.
Delighted + Postmark + Google Sheets: Whenever a new survey response is received in Delighted, the data is added to a Google Sheet. If the customer's score is below a specified threshold, an email notification is sent via Postmark to the support team, alerting them to the negative feedback.
About Postmark
Use Postmark in Latenode to automate transactional emails. Connect events from your apps to trigger personalized messages, like order confirmations or password resets. Benefit from Postmark’s deliverability, plus Latenode's visual workflow builder and flexible logic to filter events and enrich email data, ensuring accurate and timely communication.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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How can I connect my Postmark account to Delighted using Latenode?
To connect your Postmark account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on email events?
Yes! Latenode lets you trigger Delighted surveys based on Postmark events like opens or bounces. Use visual logic and no-code blocks for powerful, automated feedback loops and better insights.
What types of tasks can I perform by integrating Postmark with Delighted?
Integrating Postmark with Delighted allows you to perform various tasks, including:
Can I use advanced logic with Postmark events?
Yes! Latenode provides advanced logic including conditional branching and custom JavaScript to precisely control actions based on Postmark email events.
Are there any limitations to the Postmark and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: