Postmark and Delighted Integration

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Automatically trigger Delighted surveys after successful Postmark email delivery to gauge customer satisfaction. Latenode's affordable pricing lets you scale feedback loops, while no-code tools make custom logic easy to implement for nuanced follow-ups.

Swap Apps

Postmark

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Postmark and Delighted

Create a New Scenario to Connect Postmark and Delighted

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Postmark, triggered by another scenario, or executed manually (for testing purposes). In most cases, Postmark or Delighted will be your first step. To do this, click "Choose an app," find Postmark or Delighted, and select the appropriate trigger to start the scenario.

Add the Postmark Node

Select the Postmark node from the app selection panel on the right.

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Postmark

Configure the Postmark

Click on the Postmark node to configure it. You can modify the Postmark URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Postmark

Sign In

Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Postmark node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Connect Delighted

Sign In

Run node once

Configure the Postmark and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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Run node once

Set Up the Postmark and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Postmark, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Postmark and Delighted integration works as expected. Depending on your setup, data should flow between Postmark and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Postmark and Delighted

Delighted + Slack + Postmark: When a customer submits a low score in Delighted, a message containing the review and customer information is sent to a designated Slack channel. Subsequently, an email is sent via Postmark to alert the support team.

Delighted + Postmark + Google Sheets: Whenever a new survey response is received in Delighted, the data is added to a Google Sheet. If the customer's score is below a specified threshold, an email notification is sent via Postmark to the support team, alerting them to the negative feedback.

Postmark and Delighted integration alternatives

About Postmark

Use Postmark in Latenode to automate transactional emails. Connect events from your apps to trigger personalized messages, like order confirmations or password resets. Benefit from Postmark’s deliverability, plus Latenode's visual workflow builder and flexible logic to filter events and enrich email data, ensuring accurate and timely communication.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

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FAQ Postmark and Delighted

How can I connect my Postmark account to Delighted using Latenode?

To connect your Postmark account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Postmark and click on "Connect".
  • Authenticate your Postmark and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys based on email events?

Yes! Latenode lets you trigger Delighted surveys based on Postmark events like opens or bounces. Use visual logic and no-code blocks for powerful, automated feedback loops and better insights.

What types of tasks can I perform by integrating Postmark with Delighted?

Integrating Postmark with Delighted allows you to perform various tasks, including:

  • Automatically trigger a Delighted survey after a Postmark email is sent.
  • Update contact properties in Delighted based on Postmark email engagement.
  • Send internal notifications when a survey response indicates a critical issue.
  • Create personalized reports combining email data and customer feedback.
  • Segment Delighted users based on Postmark data for targeted campaigns.

Can I use advanced logic with Postmark events?

Yes! Latenode provides advanced logic including conditional branching and custom JavaScript to precisely control actions based on Postmark email events.

Are there any limitations to the Postmark and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflow logic may require JavaScript knowledge.
  • Rate limits of Postmark and Delighted APIs apply.
  • Historical data import from Postmark to Delighted is not directly supported.

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