How to connect Postmark and LiveChat
Create a New Scenario to Connect Postmark and LiveChat
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Postmark, triggered by another scenario, or executed manually (for testing purposes). In most cases, Postmark or LiveChat will be your first step. To do this, click "Choose an app," find Postmark or LiveChat, and select the appropriate trigger to start the scenario.

Add the Postmark Node
Select the Postmark node from the app selection panel on the right.


Postmark

Configure the Postmark
Click on the Postmark node to configure it. You can modify the Postmark URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Postmark node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.


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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Postmark and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Postmark and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Postmark, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Postmark and LiveChat integration works as expected. Depending on your setup, data should flow between Postmark and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Postmark and LiveChat
Postmark + LiveChat + Google Sheets: When an email to a customer from LiveChat fails to send via Postmark (bounce), log the incident, including relevant details from LiveChat, into a Google Sheet for tracking and follow-up.
LiveChat + Postmark + Slack: When a LiveChat transcript cannot be emailed via Postmark (bounce), a Slack message is sent to a designated support channel to alert the team about the failed email delivery.
Postmark and LiveChat integration alternatives

About Postmark
Use Postmark in Latenode to automate transactional emails. Connect events from your apps to trigger personalized messages, like order confirmations or password resets. Benefit from Postmark’s deliverability, plus Latenode's visual workflow builder and flexible logic to filter events and enrich email data, ensuring accurate and timely communication.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
FAQ Postmark and LiveChat
How can I connect my Postmark account to LiveChat using Latenode?
To connect your Postmark account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Postmark and click on "Connect".
- Authenticate your Postmark and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send chat transcripts via email?
Yes, using Latenode! Automatically send Postmark emails containing LiveChat transcripts. Use visual logic or JavaScript steps to filter and format data before sending.
What types of tasks can I perform by integrating Postmark with LiveChat?
Integrating Postmark with LiveChat allows you to perform various tasks, including:
- Send a welcome email via Postmark when a new LiveChat agent joins.
- Create Postmark email templates from popular LiveChat conversation flows.
- Trigger a Postmark email if a LiveChat conversation is marked as urgent.
- Send daily summaries of LiveChat activity via Postmark to stakeholders.
- Alert support managers via Postmark for prolonged LiveChat inactivity.
HowreliableisthePostmarkintegrationonLatenodewithhighvolumeemails?
Latenode scales to handle high Postmark volumes! Our architecture, plus integrations optimized for performance, ensures emails send quickly and reliably.
Are there any limitations to the Postmark and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript coding.
- Attachment sizes are subject to Postmark's and LiveChat's limits.
- Real-time data synchronization depends on the apps' API availability.