Process Street and Delighted Integration

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Automatically trigger Delighted surveys when Process Street checklists are completed to measure process satisfaction. Latenode's flexible API integration and affordable execution costs make continuous process improvement scalable.

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Process Street

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Process Street and Delighted

Create a New Scenario to Connect Process Street and Delighted

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Process Street, triggered by another scenario, or executed manually (for testing purposes). In most cases, Process Street or Delighted will be your first step. To do this, click "Choose an app," find Process Street or Delighted, and select the appropriate trigger to start the scenario.

Add the Process Street Node

Select the Process Street node from the app selection panel on the right.

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Process Street

Configure the Process Street

Click on the Process Street node to configure it. You can modify the Process Street URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Process Street

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Sign In
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Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Process Street node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Process Street

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Delighted

Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Configure the Process Street and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Process Street and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Process Street, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Process Street and Delighted integration works as expected. Depending on your setup, data should flow between Process Street and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Process Street and Delighted

Process Street + Delighted + Slack: When a task is completed in Process Street, send a customer satisfaction survey via Delighted to gather feedback. Then, post the survey response in a designated Slack channel for team visibility.

Delighted + Process Street + Zendesk: When negative feedback is received in Delighted through a new response, trigger a Process Street workflow to start the issue resolution process. Simultaneously, create a new ticket in Zendesk to track and manage the customer issue.

Process Street and Delighted integration alternatives

About Process Street

Use Process Street in Latenode to run repeatable tasks like onboarding or reports as part of larger workflows. Automatically trigger actions in other apps (CRM, databases) when checklist items are completed, keeping processes moving. This avoids manual updates and ensures audit trails, all at Latenode's execution-based pricing.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β€” all without per-step costs.

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FAQ Process Street and Delighted

How can I connect my Process Street account to Delighted using Latenode?

To connect your Process Street account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Process Street and click on "Connect".
  • Authenticate your Process Street and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger surveys after completing Process Street checklists?

Yes, you can! Latenode lets you automatically send Delighted surveys when a Process Street checklist is completed, ensuring timely feedback collection. Leverage advanced logic for customized survey triggers.

What types of tasks can I perform by integrating Process Street with Delighted?

Integrating Process Street with Delighted allows you to perform various tasks, including:

  • Automatically sending customer satisfaction surveys after a process completion.
  • Updating Process Street checklists based on Delighted survey responses.
  • Creating detailed reports by combining process and feedback data.
  • Triggering corrective actions in Process Street from negative survey feedback.
  • Sending personalized thank-you notes via Delighted after positive feedback.

How can Latenode enhance Process Street's automation capabilities?

Latenode extends Process Street with advanced logic, AI, and JavaScript. This enables complex workflows and integrations, going beyond basic automation.

Are there any limitations to the Process Street and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data from before the integration setup cannot be accessed.
  • Complex conditional logic may require JavaScript knowledge.
  • Rate limits of Process Street and Delighted APIs apply.

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