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Automatically trigger Delighted surveys based on Productboard feature releases, closing the feedback loop. Latenode's visual editor and affordable execution pricing make acting on customer insights easier and more cost-effective than ever.
Connect Productboard and Delighted in minutes with Latenode.
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Create a New Scenario to Connect Productboard and Delighted
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Productboard, triggered by another scenario, or executed manually (for testing purposes). In most cases, Productboard or Delighted will be your first step. To do this, click "Choose an app," find Productboard or Delighted, and select the appropriate trigger to start the scenario.
Add the Productboard Node
Select the Productboard node from the app selection panel on the right.
Productboard
Configure the Productboard
Click on the Productboard node to configure it. You can modify the Productboard URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Productboard node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Productboard
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Productboard and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Productboard and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Productboard
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Productboard, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Productboard and Delighted integration works as expected. Depending on your setup, data should flow between Productboard and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Productboard + Slack: When a new response is received in Delighted, the automation checks if the feedback indicates a feature request. If it does, the automation creates a note in Productboard and sends a message to a Slack channel informing the team about the new feedback.
Delighted + Productboard + Zendesk: When a customer provides negative feedback through Delighted, the automation creates a corresponding feature request in Productboard and a ticket in Zendesk to address the issue.
About Productboard
Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my Productboard account to Delighted using Latenode?
To connect your Productboard account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on Productboard feature releases?
Yes, you can! With Latenode, automatically trigger Delighted surveys when a feature ships in Productboard. Get real-time feedback and iterate faster using powerful no-code logic.
What types of tasks can I perform by integrating Productboard with Delighted?
Integrating Productboard with Delighted allows you to perform various tasks, including:
Can I segment Delighted surveys using Productboard user data?
Yes, you can! Latenode lets you send personalized Delighted surveys using user data from Productboard for better targeted feedback.
Are there any limitations to the Productboard and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: