Productboard and JustCall Integration

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Automatically trigger JustCall actions from new Productboard feature requests and feedback using Latenode's visual editor. Customize call workflows with JavaScript and scale affordably by paying only for execution time.

Swap Apps

Productboard

JustCall

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Productboard and JustCall

Create a New Scenario to Connect Productboard and JustCall

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Productboard, triggered by another scenario, or executed manually (for testing purposes). In most cases, Productboard or JustCall will be your first step. To do this, click "Choose an app," find Productboard or JustCall, and select the appropriate trigger to start the scenario.

Add the Productboard Node

Select the Productboard node from the app selection panel on the right.

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Productboard

Configure the Productboard

Click on the Productboard node to configure it. You can modify the Productboard URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Productboard

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Run node once

Add the JustCall Node

Next, click the plus (+) icon on the Productboard node, select JustCall from the list of available apps, and choose the action you need from the list of nodes within JustCall.

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Authenticate JustCall

Now, click the JustCall node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your JustCall settings. Authentication allows you to use JustCall through Latenode.

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Configure the Productboard and JustCall Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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JustCall Oauth 2.0

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Select an action *

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The action ID

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Run node once

Set Up the Productboard and JustCall Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Productboard, JustCall, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Productboard and JustCall integration works as expected. Depending on your setup, data should flow between Productboard and JustCall (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Productboard and JustCall

Productboard + JustCall + Slack: When a new feature is requested in Productboard, the system finds the contact in JustCall and initiates a call to gather feedback. After the call, a summary is sent to a designated Slack channel.

JustCall + Productboard + Google Sheets: When a new text message is received in JustCall, the system creates a note in Productboard. Then adds the note to a specified row in Google Sheets for insight summaries.

Productboard and JustCall integration alternatives

About Productboard

Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.

About JustCall

Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.

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FAQ Productboard and JustCall

How can I connect my Productboard account to JustCall using Latenode?

To connect your Productboard account to JustCall on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Productboard and click on "Connect".
  • Authenticate your Productboard and JustCall accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger JustCall calls based on new Productboard features?

Yes, you can! Latenode enables this automation, triggering calls based on new Productboard feature updates. This ensures sales and support teams can proactively engage with customers.

What types of tasks can I perform by integrating Productboard with JustCall?

Integrating Productboard with JustCall allows you to perform various tasks, including:

  • Automatically trigger a call in JustCall when a new feature is added to Productboard.
  • Create Productboard features from completed JustCall call summaries.
  • Update Productboard feature status based on feedback collected via JustCall calls.
  • Send SMS updates via JustCall when a Productboard feature request is prioritized.
  • Log JustCall call data as notes within specific Productboard feature requests.

Can I filter Productboard features before triggering JustCall calls?

Yes! Latenode's visual editor and JavaScript blocks let you add advanced filters to ensure only relevant Productboard features trigger JustCall actions.

Are there any limitations to the Productboard and JustCall integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Real-time updates depend on the polling interval configured in Latenode.
  • JustCall call recording access depends on your JustCall subscription plan.

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