How to connect Productboard and Mailhook
Create a New Scenario to Connect Productboard and Mailhook
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Productboard, triggered by another scenario, or executed manually (for testing purposes). In most cases, Productboard or Mailhook will be your first step. To do this, click "Choose an app," find Productboard or Mailhook, and select the appropriate trigger to start the scenario.

Add the Productboard Node
Select the Productboard node from the app selection panel on the right.


Productboard

Configure the Productboard
Click on the Productboard node to configure it. You can modify the Productboard URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Mailhook Node
Next, click the plus (+) icon on the Productboard node, select Mailhook from the list of available apps, and choose the action you need from the list of nodes within Mailhook.


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Mailhook

Authenticate Mailhook
Now, click the Mailhook node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Mailhook settings. Authentication allows you to use Mailhook through Latenode.
Configure the Productboard and Mailhook Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Productboard and Mailhook Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Mailhook
Trigger on Webhook
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Productboard
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Webhook response

Save and Activate the Scenario
After configuring Productboard, Mailhook, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Productboard and Mailhook integration works as expected. Depending on your setup, data should flow between Productboard and Mailhook (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Productboard and Mailhook
Mailhook + Productboard + Slack: When a new email is received by Mailhook, it triggers the creation of a new feature in Productboard. A message is then sent to a dedicated Slack channel to notify the team about the new feature request.
Mailhook + Productboard + Airtable: When Mailhook receives user feedback, a note is created in Productboard. Simultaneously, the feedback data is saved as a new record in Airtable for comprehensive tracking and analysis.
Productboard and Mailhook integration alternatives

About Productboard
Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.
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About Mailhook
Use Mailhook in Latenode to instantly capture incoming emails and parse their contents into usable data. Trigger workflows on specific email events, like form submissions or order confirmations. Route parsed data to other apps, databases, or AI models for advanced processing. Automate email handling without code and scale as needed.
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See how Latenode works
FAQ Productboard and Mailhook
How can I connect my Productboard account to Mailhook using Latenode?
To connect your Productboard account to Mailhook on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Productboard and click on "Connect".
- Authenticate your Productboard and Mailhook accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger personalized email sequences based on Productboard feature requests?
Yes, you can! Latenode lets you build advanced logic to trigger Mailhook emails for users who requested specific features, keeping them engaged and informed automatically.
What types of tasks can I perform by integrating Productboard with Mailhook?
Integrating Productboard with Mailhook allows you to perform various tasks, including:
- Send thank you emails when user feedback is added to Productboard.
- Notify users when a requested feature moves to "in development".
- Create personalized onboarding sequences based on feature usage data.
- Send satisfaction surveys after feature releases are announced.
- Automatically update customer segments based on Productboard tags.
Can I use JavaScript to transform Productboard data before sending it to Mailhook?
Yes, with Latenode's JavaScript blocks, you can manipulate Productboard data to perfectly fit Mailhook's format before sending, enabling advanced personalization.
Are there any limitations to the Productboard and Mailhook integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Productboard and Mailhook may affect high-volume workflows.
- Complex data transformations might require advanced JavaScript knowledge.
- Real-time synchronization depends on the polling frequency configured in Latenode.