How to connect Productboard and Moxie
Create a New Scenario to Connect Productboard and Moxie
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Productboard, triggered by another scenario, or executed manually (for testing purposes). In most cases, Productboard or Moxie will be your first step. To do this, click "Choose an app," find Productboard or Moxie, and select the appropriate trigger to start the scenario.

Add the Productboard Node
Select the Productboard node from the app selection panel on the right.


Productboard

Configure the Productboard
Click on the Productboard node to configure it. You can modify the Productboard URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Moxie Node
Next, click the plus (+) icon on the Productboard node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.


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Moxie

Authenticate Moxie
Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.
Configure the Productboard and Moxie Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Productboard and Moxie Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Moxie
Trigger on Webhook
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Productboard
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Productboard, Moxie, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Productboard and Moxie integration works as expected. Depending on your setup, data should flow between Productboard and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Productboard and Moxie
Productboard + Moxie + Slack: When a new feature is added in Productboard, a corresponding support ticket is created in Moxie. The product team is then notified in a Slack channel about the new feature and the created support ticket.
Moxie + Productboard + Jira: When a new task is created in Moxie, a feature is created in Productboard, and a Jira issue is created and linked to that feature.
Productboard and Moxie integration alternatives

About Productboard
Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.
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About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
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See how Latenode works
FAQ Productboard and Moxie
How can I connect my Productboard account to Moxie using Latenode?
To connect your Productboard account to Moxie on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Productboard and click on "Connect".
- Authenticate your Productboard and Moxie accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate feature request responses from Moxie to Productboard?
Yes, you can! Latenode's visual editor simplifies automating feedback loops. Directly send relevant Moxie chat logs as insights to Productboard, streamlining product decisions.
What types of tasks can I perform by integrating Productboard with Moxie?
Integrating Productboard with Moxie allows you to perform various tasks, including:
- Automatically create Productboard features from highly rated Moxie support tickets.
- Sync customer feedback from Moxie chats directly into Productboard insights.
- Trigger Moxie notifications when a feature request reaches a specific Productboard status.
- Update Productboard features based on real-time customer sentiment in Moxie.
- Generate reports combining Productboard data with Moxie conversation metrics.
How does Latenode enhance Productboard's automation capabilities?
Latenode allows you to add custom logic, AI steps, and JavaScript to your Productboard automations for unmatched flexibility.
Are there any limitations to the Productboard and Moxie integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Moxie data prior to integration setup cannot be automatically synced.
- Complex Productboard roadmaps may require custom JavaScript for precise automation.
- Moxie attachment files require parsing using Latenode's file handling blocks.