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Centralize user feedback! Connect Productboard to Userback and use Latenode’s visual editor to automate feature prioritization based on real-time user insights. Customize logic with JavaScript and scale affordably.
Connect Productboard and Userback in minutes with Latenode.
Create Productboard to Userback workflow
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Create a New Scenario to Connect Productboard and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Productboard, triggered by another scenario, or executed manually (for testing purposes). In most cases, Productboard or Userback will be your first step. To do this, click "Choose an app," find Productboard or Userback, and select the appropriate trigger to start the scenario.
Add the Productboard Node
Select the Productboard node from the app selection panel on the right.
Productboard
Configure the Productboard
Click on the Productboard node to configure it. You can modify the Productboard URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Productboard node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
Productboard
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Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Productboard and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Productboard and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Productboard
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Productboard, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Productboard and Userback integration works as expected. Depending on your setup, data should flow between Productboard and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Userback + Productboard + Slack: When new user feedback is created in Userback, a corresponding feature request is created in Productboard. The product team is then notified via a Slack channel message.
Userback + Productboard + Jira: When a user submits a bug report (new feedback) in Userback, a linked issue is created in Jira for the development team and a note is added to the corresponding feature in Productboard.
About Productboard
Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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How can I connect my Productboard account to Userback using Latenode?
To connect your Productboard account to Userback on Latenode, follow these steps:
Can I automatically create Productboard features from new Userback feedback?
Yes, you can! Latenode lets you automate feature creation based on Userback submissions, saving time and ensuring all feedback reaches Productboard. Use AI to summarize requests, too.
What types of tasks can I perform by integrating Productboard with Userback?
Integrating Productboard with Userback allows you to perform various tasks, including:
How can I automatically tag feedback in Userback based on Productboard data?
With Latenode, you can automatically tag Userback feedback using data from Productboard, making it easier to analyze and prioritize user needs effectively.
Are there any limitations to the Productboard and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: