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How to connect Quentn and Delighted
Create a New Scenario to Connect Quentn and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Quentn, triggered by another scenario, or executed manually (for testing purposes). In most cases, Quentn or Delighted will be your first step. To do this, click "Choose an app," find Quentn or Delighted, and select the appropriate trigger to start the scenario.
Add the Quentn Node
Select the Quentn node from the app selection panel on the right.
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Quentn
Add the Delighted Node
Next, click the plus (+) icon on the Quentn node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Quentn and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Quentn and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3
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Delighted
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Trigger on Webhook
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Quentn
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Quentn, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Quentn and Delighted integration works as expected. Depending on your setup, data should flow between Quentn and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Quentn and Delighted
Delighted + Slack + Quentn: When a customer submits a negative response in Delighted, a notification is sent to a specified Slack channel. The notification includes relevant customer data and prompts the Quentn marketing team to follow up. The contact is then found in Quentn (if they exist) or created.
Delighted + Quentn + Zendesk: When negative feedback is received in Delighted, the respondent is identified or created in Quentn. A Zendesk ticket is then created containing the Delighted feedback and Quentn contact details, allowing for focused customer support.
Quentn and Delighted integration alternatives
About Quentn
Use Quentn in Latenode to automate email marketing based on triggers from other apps. Build flows that add or update contacts, manage lists, and send personalized campaigns. Centralize all data in Latenode and use its tools to filter and modify customer data from Quentn without complex code.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
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FAQ Quentn and Delighted
How can I connect my Quentn account to Delighted using Latenode?
To connect your Quentn account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Quentn and click on "Connect".
- Authenticate your Quentn and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Quentn contact segment changes?
Yes, easily! Latenode allows real-time Delighted survey triggers when contacts enter specific Quentn segments, ensuring feedback from the right audience at the perfect moment. Automate the customer journey!
What types of tasks can I perform by integrating Quentn with Delighted?
Integrating Quentn with Delighted allows you to perform various tasks, including:
- Automatically triggering Delighted surveys after a Quentn email campaign.
- Updating Quentn contact properties based on Delighted survey responses.
- Creating new Quentn contacts from positive Delighted survey feedback.
- Sending internal notifications for low Delighted satisfaction scores.
- Analyzing survey responses within Quentn for enhanced segmentation.
How can I use Quentn data to personalize Delighted surveys?
You can use Quentn contact properties in Delighted surveys for a tailored experience. Latenode's data mapping simplifies passing key data points.
Are there any limitations to the Quentn and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript code blocks.
- Historical data synchronization requires manual import/export.
- Real-time updates depend on the API limits of Quentn and Delighted.
