Quentn and LiveChat Integration

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Automatically add new LiveChat leads to Quentn using Latenode’s visual editor for advanced lead nurturing workflows. Customize lead scoring with JavaScript nodes and scale affordably.

Swap Apps

Quentn

LiveChat

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Quentn and LiveChat

Create a New Scenario to Connect Quentn and LiveChat

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Quentn, triggered by another scenario, or executed manually (for testing purposes). In most cases, Quentn or LiveChat will be your first step. To do this, click "Choose an app," find Quentn or LiveChat, and select the appropriate trigger to start the scenario.

Add the Quentn Node

Select the Quentn node from the app selection panel on the right.

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Quentn

Configure the Quentn

Click on the Quentn node to configure it. You can modify the Quentn URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Quentn

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Connect Quentn

Sign In

Run node once

Add the LiveChat Node

Next, click the plus (+) icon on the Quentn node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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LiveChat

Authenticate LiveChat

Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.

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Quentn

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LiveChat

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#2 LiveChat

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Connect LiveChat

Sign In

Run node once

Configure the Quentn and LiveChat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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LiveChat Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the Quentn and LiveChat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring Quentn, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Quentn and LiveChat integration works as expected. Depending on your setup, data should flow between Quentn and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Quentn and LiveChat

Quentn + LiveChat + Slack: When a contact receives a specific email in Quentn, and then interacts with LiveChat, a notification is sent to a dedicated Slack channel to alert the sales team of a hot lead.

LiveChat + Quentn + Google Sheets: Log LiveChat transcripts and contact information into Google Sheets. Simultaneously, update the contact's information in Quentn with data gathered during the LiveChat interaction.

Quentn and LiveChat integration alternatives

About Quentn

Use Quentn in Latenode to automate email marketing based on triggers from other apps. Build flows that add or update contacts, manage lists, and send personalized campaigns. Centralize all data in Latenode and use its tools to filter and modify customer data from Quentn without complex code.

About LiveChat

Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.

See how Latenode works

FAQ Quentn and LiveChat

How can I connect my Quentn account to LiveChat using Latenode?

To connect your Quentn account to LiveChat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Quentn and click on "Connect".
  • Authenticate your Quentn and LiveChat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically add LiveChat leads to Quentn?

Yes, you can! Latenode's visual editor makes it easy to automatically add new LiveChat leads to Quentn, enriching your marketing automation with real-time engagement data.

What types of tasks can I perform by integrating Quentn with LiveChat?

Integrating Quentn with LiveChat allows you to perform various tasks, including:

  • Add new LiveChat leads automatically to a Quentn contact list.
  • Trigger Quentn email sequences based on LiveChat conversation outcomes.
  • Update Quentn contact properties with data captured during LiveChat sessions.
  • Send personalized offers via LiveChat based on Quentn contact information.
  • Create Quentn tasks when a LiveChat support ticket is escalated.

Can I use JavaScript to enhance the Quentn integration?

Yes! Latenode allows you to use JavaScript code blocks to customize the integration, manipulate data, or handle complex logic specific to Quentn.

Are there any limitations to the Quentn and LiveChat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require custom JavaScript code.
  • Real-time data synchronization depends on the APIs' rate limits.
  • Historical data migration between the two platforms needs separate handling.

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