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Connect ReachInbox to Canny to automatically create feature requests from positive customer interactions. Latenode’s visual editor lets you customize triggers, and affordable execution-based pricing makes scaling feedback processing easy.
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ReachInbox
Canny
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Create a New Scenario to Connect ReachInbox and Canny
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ReachInbox, triggered by another scenario, or executed manually (for testing purposes). In most cases, ReachInbox or Canny will be your first step. To do this, click "Choose an app," find ReachInbox or Canny, and select the appropriate trigger to start the scenario.
Add the ReachInbox Node
Select the ReachInbox node from the app selection panel on the right.
ReachInbox
Configure the ReachInbox
Click on the ReachInbox node to configure it. You can modify the ReachInbox URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Canny Node
Next, click the plus (+) icon on the ReachInbox node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.
ReachInbox
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Canny
Authenticate Canny
Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.
Configure the ReachInbox and Canny Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ReachInbox and Canny Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Canny
Trigger on Webhook
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ReachInbox
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring ReachInbox, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ReachInbox and Canny integration works as expected. Depending on your setup, data should flow between ReachInbox and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
ReachInbox + Canny + Slack: When a new feature request is created in ReachInbox, it's automatically posted to Canny to collect votes and feedback. A Slack notification informs the team about the new Canny post.
Canny + ReachInbox + Gmail: When a post's status changes in Canny (e.g., 'Implemented'), find relevant leads in ReachInbox who requested it, and send them an email notification via Gmail to close the feedback loop.
About ReachInbox
ReachInbox + Latenode: Automate cold outreach & personalize follow-ups at scale. Trigger campaigns from new leads, scraped data, or CRM updates. Latenode manages complex logic (filtering, scheduling, AI content creation) while ReachInbox handles email sending. Optimize deliverability and engagement in automated workflows.
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About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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How can I connect my ReachInbox account to Canny using Latenode?
To connect your ReachInbox account to Canny on Latenode, follow these steps:
Can I automatically create Canny posts from ReachInbox leads?
Yes, you can! Latenode lets you automate this, ensuring every qualified ReachInbox lead is captured as a Canny feature request. Improve product dev by leveraging direct customer feedback.
What types of tasks can I perform by integrating ReachInbox with Canny?
Integrating ReachInbox with Canny allows you to perform various tasks, including:
What ReachInbox data can I access within my Latenode workflows?
You can access contact details, conversation history, tags, and custom fields for personalized and automated workflows using ReachInbox data.
Are there any limitations to the ReachInbox and Canny integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: