RingCentral and Basin Integration

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Capture RingCentral call data in Basin forms for instant feedback. Latenode’s visual editor makes building complex logic easy, while affordable execution-based pricing handles scaling without breaking the bank.

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RingCentral

Basin

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Basin

Create a New Scenario to Connect RingCentral and Basin

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Basin will be your first step. To do this, click "Choose an app," find RingCentral or Basin, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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RingCentral

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Connect RingCentral

Sign In

Run node once

Add the Basin Node

Next, click the plus (+) icon on the RingCentral node, select Basin from the list of available apps, and choose the action you need from the list of nodes within Basin.

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RingCentral

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Basin

Authenticate Basin

Now, click the Basin node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Basin settings. Authentication allows you to use Basin through Latenode.

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Connect Basin

Sign In

Run node once

Configure the RingCentral and Basin Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the RingCentral and Basin Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Basin, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Basin integration works as expected. Depending on your setup, data should flow between RingCentral and Basin (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Basin

RingCentral + Basin + Slack: When a call is missed in RingCentral, the details of the missed call are logged as a submission in Basin, and a message is sent to a designated Slack channel to notify the team.

Basin + RingCentral + Google Sheets: When a new form is submitted in Basin, a RingCentral call is generated, and the form submission data is logged in a Google Sheet for record-keeping and analysis.

RingCentral and Basin integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Basin

Use Basin inside Latenode to capture form submissions without server-side code. Connect form data to any app via REST API or Webhooks, triggering automated workflows. Validate, transform, and route data with Latenode's visual editor, enhancing lead management and data collection, and avoiding back-end setup.

RingCentral + Basin integration

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FAQ RingCentral and Basin

How can I connect my RingCentral account to Basin using Latenode?

To connect your RingCentral account to Basin on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Basin accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I save RingCentral call data into Basin forms?

Yes, you can! Latenode enables seamless data transfer. Log detailed call info directly into Basin, triggering follow-ups or reports. This automation saves time and improves data accuracy.

What types of tasks can I perform by integrating RingCentral with Basin?

Integrating RingCentral with Basin allows you to perform various tasks, including:

  • Automatically saving new RingCentral call logs to a Basin form.
  • Triggering RingCentral SMS sends when a new Basin form is submitted.
  • Updating Basin entries with RingCentral call outcome details.
  • Creating personalized follow-up tasks in Basin from RingCentral voicemails.
  • Analyzing call data collected via RingCentral using Basin reporting.

WhatRingCentraldatatypescanIuseinLatenodeworkflows?

Latenode supports various data types including call logs, SMS messages, voicemails, user details, & presence status, enabling flexible & powerful workflows.

Are there any limitations to the RingCentral and Basin integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex custom fields in Basin may require JavaScript transformations.
  • High RingCentral API usage can trigger rate limits, requiring careful planning.
  • Real-time updates depend on RingCentral webhooks and Basin's polling interval.

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