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Automate intelligent call routing: Use RingCentral to trigger Bland AI, then build custom call flows based on conversation analysis, all within Latenode's visual editor. Customize with Javascript and scale affordably by paying only for execution time.
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Create a New Scenario to Connect RingCentral and Bland AI
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Bland AI will be your first step. To do this, click "Choose an app," find RingCentral or Bland AI, and select the appropriate trigger to start the scenario.
Add the RingCentral Node
Select the RingCentral node from the app selection panel on the right.
RingCentral
Configure the RingCentral
Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bland AI Node
Next, click the plus (+) icon on the RingCentral node, select Bland AI from the list of available apps, and choose the action you need from the list of nodes within Bland AI.
RingCentral
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Bland AI
Authenticate Bland AI
Now, click the Bland AI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bland AI settings. Authentication allows you to use Bland AI through Latenode.
Configure the RingCentral and Bland AI Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the RingCentral and Bland AI Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Bland AI
Trigger on Webhook
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RingCentral
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring RingCentral, Bland AI, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the RingCentral and Bland AI integration works as expected. Depending on your setup, data should flow between RingCentral and Bland AI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
RingCentral + Bland AI + Salesforce: When a new call ends in RingCentral, Bland AI analyzes the call's transcript. The AI summary is then added as a note to a Salesforce lead.
RingCentral + Bland AI + Google Sheets: When a new call ends in RingCentral, Bland AI analyzes the call transcript to determine sentiment and extract key information. This data is then logged in a Google Sheet.
About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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About Bland AI
Use Bland AI in Latenode to automate content creation or rewrite existing text. Streamline your marketing or support workflows by generating tailored responses. Integrate it directly into your Latenode scenarios and use visual tools to manage prompts, route results, and scale AI tasks without complex coding.
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How can I connect my RingCentral account to Bland AI using Latenode?
To connect your RingCentral account to Bland AI on Latenode, follow these steps:
Can I automatically update RingCentral contacts from Bland AI conversations?
Yes, you can! Latenode's visual editor makes it easy to map data between the apps, ensuring your RingCentral contacts are always up-to-date based on insights from Bland AI interactions.
What types of tasks can I perform by integrating RingCentral with Bland AI?
Integrating RingCentral with Bland AI allows you to perform various tasks, including:
What RingCentral features are accessible through the Latenode integration?
The integration supports managing contacts, sending SMS, making calls, and accessing call logs to automate communication workflows.
Are there any limitations to the RingCentral and Bland AI integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: