RingCentral and Deepgram Integration

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Automatically transcribe RingCentral calls into actionable insights using Deepgram. Latenode simplifies the entire process with a visual editor and affordable execution-based pricing, while offering total control over data processing through custom JavaScript functions and direct API access.

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RingCentral

Deepgram

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Deepgram

Create a New Scenario to Connect RingCentral and Deepgram

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Deepgram will be your first step. To do this, click "Choose an app," find RingCentral or Deepgram, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Deepgram Node

Next, click the plus (+) icon on the RingCentral node, select Deepgram from the list of available apps, and choose the action you need from the list of nodes within Deepgram.

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Authenticate Deepgram

Now, click the Deepgram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Deepgram settings. Authentication allows you to use Deepgram through Latenode.

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Configure the RingCentral and Deepgram Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the RingCentral and Deepgram Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Deepgram, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the RingCentral and Deepgram integration works as expected. Depending on your setup, data should flow between RingCentral and Deepgram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Deepgram

RingCentral + Deepgram + Google Sheets: When a new call recording is available in RingCentral, transcribe the audio using Deepgram. Then, add the transcription and call details to a new row in Google Sheets.

RingCentral + Deepgram + Salesforce: When a new call recording is available in RingCentral, transcribe the audio using Deepgram. Then, update a lead in Salesforce with the transcription.

RingCentral and Deepgram integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Deepgram

Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.

RingCentral + Deepgram integration

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FAQ RingCentral and Deepgram

How can I connect my RingCentral account to Deepgram using Latenode?

To connect your RingCentral account to Deepgram on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Deepgram accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I transcribe RingCentral call recordings using Deepgram's AI?

Yes, you can easily do this. Latenode's visual editor simplifies building automations, letting you trigger Deepgram transcriptions from new RingCentral recordings. Get insights faster!

What types of tasks can I perform by integrating RingCentral with Deepgram?

Integrating RingCentral with Deepgram allows you to perform various tasks, including:

  • Automatically transcribe voicemails and store them in a database.
  • Analyze call sentiment using Deepgram's AI and log the results.
  • Create searchable transcripts of all RingCentral call recordings.
  • Trigger follow-up actions based on keywords found in transcriptions.
  • Summarize call content for quick reviews with AI-powered prompts.

How do I access RingCentral call recordings for Deepgram transcription on Latenode?

Latenode provides RingCentral triggers and actions to access call recordings. Use these to send the audio files to Deepgram for transcription.

Are there any limitations to the RingCentral and Deepgram integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large audio files might require optimized workflows for efficient processing.
  • Real-time transcription directly during a RingCentral call isn't supported.
  • Deepgram's free tier might limit the length of transcriptions.

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