RingCentral and Google Business Profile Integration

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Automatically update your Google Business Profile with RingCentral call data. Latenode's visual editor makes it easy to track call outcomes and tweak listings for better lead gen. Scale affordably with pay-by-execution pricing.

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RingCentral

Google Business Profile

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Google Business Profile

Create a New Scenario to Connect RingCentral and Google Business Profile

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Google Business Profile will be your first step. To do this, click "Choose an app," find RingCentral or Google Business Profile, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Google Business Profile Node

Next, click the plus (+) icon on the RingCentral node, select Google Business Profile from the list of available apps, and choose the action you need from the list of nodes within Google Business Profile.

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Google Business Profile

Authenticate Google Business Profile

Now, click the Google Business Profile node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Business Profile settings. Authentication allows you to use Google Business Profile through Latenode.

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Configure the RingCentral and Google Business Profile Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Google Business Profile Oauth 2.0

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Run node once

Set Up the RingCentral and Google Business Profile Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Google Business Profile, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Google Business Profile integration works as expected. Depending on your setup, data should flow between RingCentral and Google Business Profile (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Google Business Profile

RingCentral + Slack + Google Business Profile: When a new missed call is detected in RingCentral, a message is sent to a designated Slack channel, prompting the team to update the Google Business Profile with relevant information, such as adjusted hours or a temporary message to address the missed call.

Google Business Profile + RingCentral + Google Sheets: When a user leaves a new or updated review on Google Business Profile, the details of the review and associated RingCentral call data (if available, based on phone number or other identifier) are logged into a Google Sheet for analysis and tracking of customer interactions.

RingCentral and Google Business Profile integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Google Business Profile

Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.

RingCentral + Google Business Profile integration

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FAQ RingCentral and Google Business Profile

How can I connect my RingCentral account to Google Business Profile using Latenode?

To connect your RingCentral account to Google Business Profile on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Google Business Profile accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I post RingCentral call data to Google Business Profile?

Yes, you can! Latenode's visual editor allows you to automatically post call data to Google Business Profile, improving customer engagement by showing responsiveness.

What types of tasks can I perform by integrating RingCentral with Google Business Profile?

Integrating RingCentral with Google Business Profile allows you to perform various tasks, including:

  • Log new RingCentral calls as customer interactions on Google Business Profile.
  • Update Google Business Profile with RingCentral announcements automatically.
  • Send SMS replies via RingCentral based on Google Business Profile reviews.
  • Create RingCentral tasks for new Google Business Profile questions.
  • Monitor RingCentral call volume based on Google Business Profile views.

How does Latenode handle RingCentral’s rate limits when automating tasks?

Latenode intelligently manages rate limits with built-in queuing and error handling, ensuring reliable automation without interruptions for critical tasks.

Are there any limitations to the RingCentral and Google Business Profile integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on the API availability of both platforms.
  • Custom fields in Google Business Profile may require JavaScript coding for full integration.
  • Large data transfers might be subject to processing time depending on plan limits.

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