RingCentral and ManyChat Integration

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Connect RingCentral to ManyChat to instantly notify your team about high-priority customer inquiries. Use Latenode's visual editor and affordable pricing to build and scale sophisticated communication workflows, adding custom logic with JavaScript as needed.

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RingCentral

ManyChat

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and ManyChat

Create a New Scenario to Connect RingCentral and ManyChat

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or ManyChat will be your first step. To do this, click "Choose an app," find RingCentral or ManyChat, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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RingCentral

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Connect RingCentral

Sign In

Run node once

Add the ManyChat Node

Next, click the plus (+) icon on the RingCentral node, select ManyChat from the list of available apps, and choose the action you need from the list of nodes within ManyChat.

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RingCentral

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ManyChat

Authenticate ManyChat

Now, click the ManyChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ManyChat settings. Authentication allows you to use ManyChat through Latenode.

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RingCentral

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ManyChat

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Connect ManyChat

Sign In

Run node once

Configure the RingCentral and ManyChat Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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ManyChat Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the RingCentral and ManyChat Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Webhook response

Save and Activate the Scenario

After configuring RingCentral, ManyChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and ManyChat integration works as expected. Depending on your setup, data should flow between RingCentral and ManyChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and ManyChat

RingCentral + ManyChat + Google Sheets: When a call ends in RingCentral, the call details are logged. If the call outcome requires further interaction, a ManyChat flow is triggered to engage the customer. Interaction data from ManyChat, along with the initial call details, are then added as a new row in Google Sheets for analysis.

ManyChat + RingCentral + Zendesk: When a new or updated custom field is created in ManyChat, indicating the need for agent intervention, a Zendesk ticket is created. Subsequently, a RingCentral call is scheduled to follow up on the Zendesk ticket.

RingCentral and ManyChat integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About ManyChat

Use ManyChat in Latenode to automate personalized messaging based on triggers from other apps. Sync contact data, manage chatbot flows based on CRM updates, or route leads to sales teams via Slack. Build flexible, scalable marketing automation without complex coding or per-step fees using Latenode’s visual editor.

RingCentral + ManyChat integration

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FAQ RingCentral and ManyChat

How can I connect my RingCentral account to ManyChat using Latenode?

To connect your RingCentral account to ManyChat on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and ManyChat accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send RingCentral call data to ManyChat?

Yes, you can! With Latenode, use RingCentral call data to personalize ManyChat flows, improving engagement and providing tailored support based on call history.

What types of tasks can I perform by integrating RingCentral with ManyChat?

Integrating RingCentral with ManyChat allows you to perform various tasks, including:

  • Automatically create ManyChat subscribers from RingCentral call logs.
  • Send SMS updates via ManyChat based on RingCentral call outcomes.
  • Trigger RingCentral calls directly from ManyChat chatbot conversations.
  • Update contact information in ManyChat after a RingCentral call.
  • Qualify leads through ManyChat and automatically call them via RingCentral.

What RingCentral data can I access within Latenode workflows?

Latenode allows access to call logs, SMS messages, voicemails, and user details, empowering rich RingCentral automation.

Are there any limitations to the RingCentral and ManyChat integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflows with very high data volumes may require optimization.
  • Real-time data synchronization depends on the APIs of both platforms.
  • Custom field mappings may require JavaScript for advanced transformations.

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