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Centralize communications by connecting RingCentral calls to Missive for team visibility. Latenode's visual editor makes building advanced call tracking workflows easier than ever, and affordable execution pricing helps you scale.
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RingCentral
Missive
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Create a New Scenario to Connect RingCentral and Missive
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Missive will be your first step. To do this, click "Choose an app," find RingCentral or Missive, and select the appropriate trigger to start the scenario.
Add the RingCentral Node
Select the RingCentral node from the app selection panel on the right.
RingCentral
Configure the RingCentral
Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Missive Node
Next, click the plus (+) icon on the RingCentral node, select Missive from the list of available apps, and choose the action you need from the list of nodes within Missive.
RingCentral
โ
Missive
Authenticate Missive
Now, click the Missive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Missive settings. Authentication allows you to use Missive through Latenode.
Configure the RingCentral and Missive Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the RingCentral and Missive Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
โ
Missive
Trigger on Webhook
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RingCentral
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring RingCentral, Missive, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the RingCentral and Missive integration works as expected. Depending on your setup, data should flow between RingCentral and Missive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
RingCentral + Missive + Slack: When a call is missed in RingCentral, a task is created in Missive to follow up. A notification is sent to a Slack channel to alert the team about the missed call and the created task.
Missive + RingCentral + Zendesk: When a new message in Missive mentions a customer, a Zendesk ticket is created. Subsequently, a RingOut call is generated to contact the customer directly.
About RingCentral
Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.
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About Missive
Centralize team comms in Missive and automate actions via Latenode. Monitor email, social media, and SMS, then trigger workflows based on content or sender. Automatically create tasks, update records, or send alerts. Use Latenode's visual editor and scripting for custom rules and integrations, eliminating manual triage and speeding responses.
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How can I connect my RingCentral account to Missive using Latenode?
To connect your RingCentral account to Missive on Latenode, follow these steps:
Can I automatically create Missive tasks from RingCentral voicemails?
Yes, you can! Latenode's visual editor simplifies this. Automatically create tasks, assign them, and ensure no voicemail is missed, improving response times and team collaboration.
What types of tasks can I perform by integrating RingCentral with Missive?
Integrating RingCentral with Missive allows you to perform various tasks, including:
How secure is RingCentral data transfer between apps using Latenode?
Latenode employs encryption and secure protocols, safeguarding data during transfer. You control permissions, ensuring secure RingCentral and Missive interaction.
Are there any limitations to the RingCentral and Missive integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: