RingCentral and Pipedrive Integration

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Automatically create Pipedrive deals from RingCentral call logs, or trigger RingCentral SMS messages on Pipedrive stage changes. Latenode’s visual editor and affordable pricing make building advanced sales automations simple, even with custom JavaScript logic and complex workflows.

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RingCentral

Pipedrive

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Pipedrive

Create a New Scenario to Connect RingCentral and Pipedrive

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Pipedrive will be your first step. To do this, click "Choose an app," find RingCentral or Pipedrive, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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RingCentral

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Connect RingCentral

Sign In

Run node once

Add the Pipedrive Node

Next, click the plus (+) icon on the RingCentral node, select Pipedrive from the list of available apps, and choose the action you need from the list of nodes within Pipedrive.

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RingCentral

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Pipedrive

Authenticate Pipedrive

Now, click the Pipedrive node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Pipedrive settings. Authentication allows you to use Pipedrive through Latenode.

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Pipedrive

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Connect Pipedrive

Sign In

Run node once

Configure the RingCentral and Pipedrive Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Pipedrive

Pipedrive Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the RingCentral and Pipedrive Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Pipedrive, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Pipedrive integration works as expected. Depending on your setup, data should flow between RingCentral and Pipedrive (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Pipedrive

RingCentral + Pipedrive + Slack: When a RingCentral call ends, the flow checks if a new deal was created in Pipedrive within a certain timeframe. If a new deal is found, a notification is sent to a Slack channel.

RingCentral + Pipedrive + Google Sheets: When a RingCentral call ends, the flow searches Pipedrive for a contact associated with the call. The call details and contact information are then logged in a Google Sheet.

RingCentral and Pipedrive integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Pipedrive

Sync Pipedrive with Latenode to automate sales workflows. Update deals, create activities, or trigger personalized emails based on deal stages. Use Latenode's visual editor and JavaScript node to build custom lead qualification and routing logic. Scale your sales automation without complex code or per-step pricing limits.

RingCentral + Pipedrive integration

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FAQ RingCentral and Pipedrive

How can I connect my RingCentral account to Pipedrive using Latenode?

To connect your RingCentral account to Pipedrive on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Pipedrive accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Pipedrive deals from RingCentral call logs?

Yes, you can! Latenode’s visual editor simplifies this. Automatically create deals, ensuring no opportunity is missed. Plus, enhance your flow with JavaScript and AI blocks.

What types of tasks can I perform by integrating RingCentral with Pipedrive?

Integrating RingCentral with Pipedrive allows you to perform various tasks, including:

  • Create new Pipedrive deals when a RingCentral call connects.
  • Log RingCentral call details as activities in Pipedrive.
  • Update Pipedrive contact information based on RingCentral caller ID.
  • Send RingCentral SMS messages when a deal reaches a specific stage.
  • Trigger RingCentral calls directly from within Pipedrive.

How do I handle complex data transformations between RingCentral and Pipedrive?

Latenode simplifies data transformations with built-in functions and JavaScript blocks. You can easily map and modify data to fit each app's requirements.

Are there any limitations to the RingCentral and Pipedrive integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Rate limits imposed by RingCentral and Pipedrive may affect high-volume workflows.
  • Custom field mappings might require advanced configuration.
  • Real-time synchronization depends on the polling interval configured in Latenode.

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