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How to connect Rss.app and LiveChat
Create a New Scenario to Connect Rss.app and LiveChat
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Rss.app, triggered by another scenario, or executed manually (for testing purposes). In most cases, Rss.app or LiveChat will be your first step. To do this, click "Choose an app," find Rss.app or LiveChat, and select the appropriate trigger to start the scenario.
Add the Rss.app Node
Select the Rss.app node from the app selection panel on the right.
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Add the LiveChat Node
Next, click the plus (+) icon on the Rss.app node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.
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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Rss.app and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Rss.app and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Rss.app, LiveChat, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Rss.app and LiveChat integration works as expected. Depending on your setup, data should flow between Rss.app and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Rss.app and LiveChat
Rss.app + LiveChat + Slack: When a new item is added to an RSS feed, a message is sent in LiveChat. Also, a notification is sent to a dedicated Slack channel informing about the new blog post.
LiveChat + Rss.app + Email: When a new chat is started in LiveChat, search for related articles from the RSS feed. If found, send an email with the relevant article to the customer.
Rss.app and LiveChat integration alternatives
About Rss.app
Use Rss.app in Latenode to monitor content sources and trigger automated workflows. Get updates from any RSS feed and use the data to fuel marketing campaigns, track news, or collect research. Build custom alerts and data pipelines with Latenode's visual editor and scale them with affordable, execution-based pricing.
Related categories
About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context – all visually, and without code.
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See how Latenode works
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FAQ Rss.app and LiveChat
How can I connect my Rss.app account to LiveChat using Latenode?
To connect your Rss.app account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Rss.app and click on "Connect".
- Authenticate your Rss.app and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send new Rss.app feed items to LiveChat?
Yes, you can! Latenode's visual editor makes it easy to automatically send new Rss.app items to LiveChat, notifying your team or customers immediately about relevant content.
What types of tasks can I perform by integrating Rss.app with LiveChat?
Integrating Rss.app with LiveChat allows you to perform various tasks, including:
- Send new Rss.app feed items to a LiveChat agent.
- Create LiveChat tickets from specific Rss.app updates.
- Post Rss.app article summaries in LiveChat channels.
- Trigger LiveChat notifications based on Rss.app keywords.
- Update LiveChat status using data from Rss.app feeds.
Can I filter Rss.app feed items before sending to LiveChat?
Yes, with Latenode you can filter Rss.app items using keywords, categories, or authors, ensuring only relevant content reaches LiveChat.
Are there any limitations to the Rss.app and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits of Rss.app and LiveChat may impact high-volume workflows.
- Complex data transformations might require JavaScript coding.
- Historical Rss.app data may not be readily available for backfilling.
