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Sync Salesforce leads to Moxie chats for personalized support. Latenode's visual editor simplifies the data flow and adds custom logic with JavaScript, while affordable execution time ensures cost-effective scaling.
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Salesforce
Moxie
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Without restriction
Create a New Scenario to Connect Salesforce and Moxie
In the workspace, click the โCreate New Scenarioโ button.
Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Salesforce, triggered by another scenario, or executed manually (for testing purposes). In most cases, Salesforce or Moxie will be your first step. To do this, click "Choose an app," find Salesforce or Moxie, and select the appropriate trigger to start the scenario.
Add the Salesforce Node
Select the Salesforce node from the app selection panel on the right.
Salesforce
Configure the Salesforce
Click on the Salesforce node to configure it. You can modify the Salesforce URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Moxie Node
Next, click the plus (+) icon on the Salesforce node, select Moxie from the list of available apps, and choose the action you need from the list of nodes within Moxie.
Salesforce
โ
Moxie
Authenticate Moxie
Now, click the Moxie node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Moxie settings. Authentication allows you to use Moxie through Latenode.
Configure the Salesforce and Moxie Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Salesforce and Moxie Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
โ
AI Anthropic Claude 3
โ
Moxie
Trigger on Webhook
โ
Salesforce
โ
โ
Iterator
โ
Webhook response
Save and Activate the Scenario
After configuring Salesforce, Moxie, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Salesforce and Moxie integration works as expected. Depending on your setup, data should flow between Salesforce and Moxie (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Salesforce + Slack: When a high-priority case is created in Salesforce, a message is sent to a dedicated Slack channel to alert the support team. This ensures immediate attention to critical issues.
Moxie + Salesforce + Jira: When a complex support interaction is created in Moxie, a corresponding case is created in Salesforce and a linked Jira ticket is created for technical investigation and tracking.
About Salesforce
Sync Salesforce data with other apps using Latenode. Automate lead qualification and task creation based on CRM events. No more manual data entry: build workflows that trigger actions across your stack. Use Latenode's visual editor and flexible scripting to create custom logic and scale automation without code limits.
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About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
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How can I connect my Salesforce account to Moxie using Latenode?
To connect your Salesforce account to Moxie on Latenode, follow these steps:
Can I automatically update Moxie agent status based on Salesforce data?
Yes, you can! Latenode allows real-time data syncing, so agent availability reflects Salesforce activity, improving response times and customer satisfaction.
What types of tasks can I perform by integrating Salesforce with Moxie?
Integrating Salesforce with Moxie allows you to perform various tasks, including:
Can I use JavaScript to customize my Salesforce Latenode flows?
Yes! Latenode allows you to add custom JavaScript code, enabling advanced data transformations and flexible logic in your workflows.
Are there any limitations to the Salesforce and Moxie integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: