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Automatically trigger Delighted surveys after key Salesmate milestones. Latenode's visual editor makes it easy to map data, while affordable execution-based pricing means feedback at scale won't break the bank.
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Salesmate
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Create a New Scenario to Connect Salesmate and Delighted
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Salesmate, triggered by another scenario, or executed manually (for testing purposes). In most cases, Salesmate or Delighted will be your first step. To do this, click "Choose an app," find Salesmate or Delighted, and select the appropriate trigger to start the scenario.
Add the Salesmate Node
Select the Salesmate node from the app selection panel on the right.
Salesmate
Configure the Salesmate
Click on the Salesmate node to configure it. You can modify the Salesmate URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Salesmate node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Salesmate
β
Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Salesmate and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Salesmate and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
β
AI Anthropic Claude 3
β
Delighted
Trigger on Webhook
β
Salesmate
β
β
Iterator
β
Webhook response
Save and Activate the Scenario
After configuring Salesmate, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Salesmate and Delighted integration works as expected. Depending on your setup, data should flow between Salesmate and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Salesmate + Slack: When a new negative response is received in Delighted, search for the corresponding contact in Salesmate and send a direct message to a Slack user with the contact's information.
Delighted + Salesmate + Zendesk: When a new response is received in Delighted, search for the contact in Salesmate. If the survey score is low, create a Zendesk ticket and include the Salesmate contact information in the ticket.
About Salesmate
Automate Salesmate tasks within Latenode to streamline sales processes. Trigger actions like lead creation or deal updates based on events in other apps. Connect Salesmate to your marketing stack, enrich data, and manage follow-ups using visual workflows and custom logic, avoiding manual data entry. Scale your sales automation without code, paying only for execution time.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my Salesmate account to Delighted using Latenode?
To connect your Salesmate account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on deal stages?
Yes, you can! Use Latenode to trigger Delighted surveys automatically when a deal reaches a specific stage in Salesmate, ensuring timely feedback and improved sales processes.
What types of tasks can I perform by integrating Salesmate with Delighted?
Integrating Salesmate with Delighted allows you to perform various tasks, including:
Can I customize survey timing based on Salesmate data?
Yes! Latenode allows you to schedule Delighted surveys based on deal closing dates or other Salesmate data points, improving response rates.
Are there any limitations to the Salesmate and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: